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Universal Hyundai
Orlando, FL
4,129 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,129 reviews
October 29, 2015
Awesome Alexandra was phenomenal! She is an asset to the team. Was very patient and understanding of my needs. Alexandra was not pushy or aggressive during ou Alexandra was phenomenal! She is an asset to the team. Was very patient and understanding of my needs. Alexandra was not pushy or aggressive during our visit. More
by AMEJIA1976
Verified Customer
October 29, 2015
Awesome experience Each and every thing that was presented extremely well. The vehicle is a real pleasure to drive. I am very pleased with my choices of the color, and Each and every thing that was presented extremely well. The vehicle is a real pleasure to drive. I am very pleased with my choices of the color, and model. More
by FUZZY3119
October 29, 2015
Quick and easy Everyone was very nice, helpful, respectful and friendly. Would recommend Universal Hyundai to anyone.Thank you everyone for your kindness and making Everyone was very nice, helpful, respectful and friendly. Would recommend Universal Hyundai to anyone.Thank you everyone for your kindness and making it a very easy transition. Love our new 2016 SanteFe. More
by SPESS926
October 28, 2015
Keep up the Great Service! Adam Karlski is very knowledgeable about the Hyundai brand! It was a pleasure doing business with him. He was a very patient man and he made sure to Adam Karlski is very knowledgeable about the Hyundai brand! It was a pleasure doing business with him. He was a very patient man and he made sure to keep our best interest in mind Keep up the great job, Adam! More
by SERRANOMOOREWEDDING
Employees Worked With
October 28, 2015
great experience I had a really good experience, Carlos is a really kind of person, who helps the client to make the best decision, besides being very kind and patien I had a really good experience, Carlos is a really kind of person, who helps the client to make the best decision, besides being very kind and patient with his client More
by jeannie7
October 28, 2015
Excellent Service At Universal Hyundai We received excellent service at Universal Hyundai from Robert, Charlie, and Marshall. I am very happy with my shopping experience and will recommend We received excellent service at Universal Hyundai from Robert, Charlie, and Marshall. I am very happy with my shopping experience and will recommend Universal Hyundai to my friends. More
by TAYLOR.DAVIDM
Employees Worked With
Robert Murphy, Marshall English, Charlie Peets
October 27, 2015
Happy Customer We have been thinking about purchasing a new vehicle for over six months. We narrowed our search down to a BMW X5, a Lexus RX, a Hyundai Sante Fe or a We have been thinking about purchasing a new vehicle for over six months. We narrowed our search down to a BMW X5, a Lexus RX, a Hyundai Sante Fe or a Hyundai Tucson. After a lot of research we narrowed it down to Hyundai. Once my wife saw the 2016 Tucson, the decision was made and we purchased the one we wanted (Color, Model, Accessories). My wife loves it, as she is the primary driver. She is extremely happy with all the features of the Tucson. More
by FLYNNROBERT44
Employees Worked With
Felix Matos, Marouane Bennani
October 27, 2015
Great service Joel was excellent. Loved how attentive he was with me and answered all the questions I had even ones I didn't think of asking. Thank you! Joel was excellent. Loved how attentive he was with me and answered all the questions I had even ones I didn't think of asking. Thank you! More
by SALLYM8900
October 27, 2015
Very smooth process I was able to easily lock in pricing over the phone with Marouane prior to arriving at the dealership. This made for a very enjoyable and smooth tran I was able to easily lock in pricing over the phone with Marouane prior to arriving at the dealership. This made for a very enjoyable and smooth transaction. Thank you! More
by LINDSAY.FAMILY11
October 27, 2015
Hyundai experience Employees were courtesy, efficient and to the point. We were able to locate a vehicle, discuss price and make a deal relatively quickly. The staff und Employees were courtesy, efficient and to the point. We were able to locate a vehicle, discuss price and make a deal relatively quickly. The staff understood our time concerns were able to expedite the process to out satisfaction. More
by SMJONES1082
Employees Worked With
Raul Martinez, Klayfhord Lazo
