Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,127 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,127 reviews
October 30, 2015
Excellent No words can express when Alexandria said ok you got it. I got tears in my eyes because I was shocked st almost less that 5 mins. She gave me the ans No words can express when Alexandria said ok you got it. I got tears in my eyes because I was shocked st almost less that 5 mins. She gave me the answer I was speechless. Great experience, great car, great dealership. THANK YOU! Genevieve Valle More
by gvalle
Verified Customer
October 30, 2015
wonderful Ruben was amazing with a very positive attitude and also he went above and beyond and managed to make buying a car a stress free experience. Ruben was amazing with a very positive attitude and also he went above and beyond and managed to make buying a car a stress free experience. More
by HANNAHMARIA183
Employees Worked With
Ruben
October 30, 2015
Wonderful Experience I've gone to other dealerships and my experience was less than desirable, but when I went to Universal Hyundai and spoke with Hector Colon and Jose Ce I've gone to other dealerships and my experience was less than desirable, but when I went to Universal Hyundai and spoke with Hector Colon and Jose Cepeda the experience was just wonderful. Hector was so kind, patient and knowledgeable. Hector really took the time necessary to show me the quality of the vehicle. I would recommend Universal Hyundai to anyone. More
by Jilly64
October 30, 2015
Awesome They're awesome ! Exceed every expectation! They worked with me and let me test drive, and they helped me get the correct price I wanted. It was a tou They're awesome ! Exceed every expectation! They worked with me and let me test drive, and they helped me get the correct price I wanted. It was a tough situation but to be honest they kind of achieved the impossible ! More
by PALOMSKY.GARCIA
Employees Worked With
Ozzi and Cesar!
October 30, 2015
Excellent experience Excellent customer service Jinny Minn is very professional, i will recommended, good experience. She demostrated to be very capable and well knowledge Excellent customer service Jinny Minn is very professional, i will recommended, good experience. She demostrated to be very capable and well knowledge of her products. More
by ALBEPERE
Employees Worked With
Jinny Minn
October 29, 2015
Great Simple Process and great selection very satisfied with the Dealership and Joel Rivas did a great no pressure sales process and great customer service. I would highly recommend this dea very satisfied with the Dealership and Joel Rivas did a great no pressure sales process and great customer service. I would highly recommend this dealership and sales person. More
by Alopez411
Employees Worked With
Joel Rivas
October 29, 2015
Excellent Customer Service for John Booth John Booth was very pleasant to talk to and has a great knowledge of car business. He explained to me in so much details that I am no doubt he knows w John Booth was very pleasant to talk to and has a great knowledge of car business. He explained to me in so much details that I am no doubt he knows what's best for my needs. I am for sure going to recommend this dealearship to my Families and Friends. Great Job John.. More
by Jade
Employees Worked With
October 29, 2015
it was good. every thing was good, but I need to know when I have to change the oil, and what happened with the spare tire?......... I want to came back every thing was good, but I need to know when I have to change the oil, and what happened with the spare tire?......... I want to came back More
by LUCYMANNIX
Employees Worked With
October 29, 2015
Awesome Alexandra was phenomenal! She is an asset to the team. Was very patient and understanding of my needs. Alexandra was not pushy or aggressive during ou Alexandra was phenomenal! She is an asset to the team. Was very patient and understanding of my needs. Alexandra was not pushy or aggressive during our visit. More
by AMEJIA1976
October 29, 2015
Awesome experience Each and every thing that was presented extremely well. The vehicle is a real pleasure to drive. I am very pleased with my choices of the color, and Each and every thing that was presented extremely well. The vehicle is a real pleasure to drive. I am very pleased with my choices of the color, and model. More
by FUZZY3119
