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Universal Hyundai
Orlando, FL
4,123 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,123 reviews
November 19, 2015
Universal Hyundai Experience Excellent!!! Adam was exceptional and we will be back. Thank you. My second purchase here. Jacob was great also and we appreciate their assistance an Excellent!!! Adam was exceptional and we will be back. Thank you. My second purchase here. Jacob was great also and we appreciate their assistance and patience. More
by MSPELLMAN20
Verified CustomerEmployees Worked With
Adam Revak, Jackie Trucksess
November 18, 2015
Great experience Leasing a vehicle with Universal Hyundai was the best buying experience. I will definitely refer others. I was treated with respect, show all the feat Leasing a vehicle with Universal Hyundai was the best buying experience. I will definitely refer others. I was treated with respect, show all the features of the vehicle and out in 3 hours! Robert provided the best customer service and never pressured me at any time in the buying/decision process. More
by SHARONFOLEY1000
Employees Worked With
Robert Stumpf
November 18, 2015
Excelente servicio y cuidado al cliente! Excelente servicio y cuidado al cliente! Isael C. es muy responsable, diligente y honesto a la hora de orientar a los clientes. Muchas gracias por Excelente servicio y cuidado al cliente! Isael C. es muy responsable, diligente y honesto a la hora de orientar a los clientes. Muchas gracias por la grata experiencia! More
by Alberto9310
Employees Worked With
Isael C , Felix Matos
November 18, 2015
Great service It was a wonderful experience from the time I walked in until the time I was introduced to sales. Klay is a great Salesmanand Sean in finance really n It was a wonderful experience from the time I walked in until the time I was introduced to sales. Klay is a great Salesmanand Sean in finance really nice. More
by M.BROADNAX
Employees Worked With
Sean in finance, Klayfhord Lazo
November 18, 2015
Very perfional . Great bunch of sales people. Would recommend to friends and family. Great pricing and looking forward to buy a new truck for my wife. Loving going the Great bunch of sales people. Would recommend to friends and family. Great pricing and looking forward to buy a new truck for my wife. Loving going there every time I'm in Florida. More
by EDDIEM156
November 18, 2015
Excelente experience We went there with no expectations but Carlos villamil help us to find the right car for our budget and family. We are happy with our rogue We went there with no expectations but Carlos villamil help us to find the right car for our budget and family. We are happy with our rogue More
by Jaclynsofia
Employees Worked With
Susana in the front desk is so great
November 15, 2015
The great SUV experience! Great job all around. I have sold you brand to several freinds and they love it. Great styles. The best tech. For the best price. Great job all around. I have sold you brand to several freinds and they love it. Great styles. The best tech. For the best price. More
by STVCMPBLL5
Employees Worked With
November 15, 2015
Good service Very professional, good quality, good costumer service, very patient , not pressure or anything, very clear. I'm happy with my car. Thanks for all the Very professional, good quality, good costumer service, very patient , not pressure or anything, very clear. I'm happy with my car. Thanks for all the help. I recommend this dealer. Great experience More
by Joseniel Vazquez
November 14, 2015
Wonderful Dealership Great customer service!! Awesome experience from start to finish. Everyone there was really nice and very helpful. They really make you feel at ease a Great customer service!! Awesome experience from start to finish. Everyone there was really nice and very helpful. They really make you feel at ease and answer all of your questions. My favorite experience was getting the hit the GONG--just like the gong show! More
by NTELESFORD30
Employees Worked With
Hope Clancy, Frank Diaz, and Robert Ozel
November 14, 2015
Excellent buy experience Everything was perfect. They try everything to make me feel good. They explained all car's features. For me this is the best dealer with the best pers Everything was perfect. They try everything to make me feel good. They explained all car's features. For me this is the best dealer with the best personnel. More
by ARGUCARMEN
Employees Worked With
Ruben Adorno; Juan Carlos y el de Finanzas
