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Universal Hyundai
Orlando, FL
4,123 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,123 reviews
December 19, 2015
Ideal buying experience I bought a 2016 Tucson yesterday. I usually dislike the new car buying experience but my salesperson made it a calm, no pressure, enjoyable experience I bought a 2016 Tucson yesterday. I usually dislike the new car buying experience but my salesperson made it a calm, no pressure, enjoyable experience. Ron Thomas is very personable and you immediately feel like he's an old friend, a friend that's not going to try to have you buy something you would later regret. I've bought a half dozen new cars over the years and this was the first time there was no tension at all. I can't imagine they have a better salesperson so I would recommend you ask for Ron Thomas to see what I'm talking about. More
by Happy customer
Employees Worked With
Ron Thomas
December 18, 2015
Awesome Customer Service and Buying Experience Go see Jonathan and Juan... those guys are very patient and ensure you have no questions for concerns. I have purchased 7 cars in the last 10 years, i Go see Jonathan and Juan... those guys are very patient and ensure you have no questions for concerns. I have purchased 7 cars in the last 10 years, including from BMW and Lexus. This is BY FAR THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!!! More
by ashshoeibi
Verified CustomerEmployees Worked With
Jonathan Cruz, Felix Matos, Juan Colon
December 16, 2015
Excellent customer service I have been treated with courtesy and respect. Your Staff members did everything they could to satisfy my needs as a customer and made me to leave the I have been treated with courtesy and respect. Your Staff members did everything they could to satisfy my needs as a customer and made me to leave the dealer very happy with my purchase. More
by JAGARCIA17
December 16, 2015
We should have come earlier in the day We came late in the evening looking to see a hybrid Sonata, but the salesman quickly talked us out of buying that vehicle. We left with a standard Son We came late in the evening looking to see a hybrid Sonata, but the salesman quickly talked us out of buying that vehicle. We left with a standard Sonata, but I'm not sure we got exactly what we wanted or the best deal. More
by JEFF_SLCK
December 16, 2015
Excellent sales staff We were initially a couple of thousand dollars apart on making a deal. Sales staff worked hard to close the gap to within about $300 of my offer. Very We were initially a couple of thousand dollars apart on making a deal. Sales staff worked hard to close the gap to within about $300 of my offer. Very satisfied with my deal and with the car. More
by GARLOWMAIL
Employees Worked With
Adam Revac
December 16, 2015
AMAZING AND EXCELLENT SERVICE We were there with an excellent representative, Mr. Teodoro Seminario, and we did buy a new Hyundai Santa Fe, we loved the way he explain to us about We were there with an excellent representative, Mr. Teodoro Seminario, and we did buy a new Hyundai Santa Fe, we loved the way he explain to us about all the process. So I would definitely recommend Mr. Teodoro Seminario to all my friends. Thanks again!!! Karina More
by kari1
Employees Worked With
Teodoro Seminario
December 16, 2015
Car of my dreams! Although I wasn't planning on leaving the dealership with a brand new Veloster, the staff's assistance and flexible Finance Department made it possibl Although I wasn't planning on leaving the dealership with a brand new Veloster, the staff's assistance and flexible Finance Department made it possible for me to purchase the very same car I had been researching for quite some time. More
by RON555BRAVO
Employees Worked With
Type employee names separated by comma.
December 15, 2015
Awesome Experience I had a very comfortable non-pressured, sales experience when i visited Universal Hyundai .Every question i had, was answered accertively and promptly I had a very comfortable non-pressured, sales experience when i visited Universal Hyundai .Every question i had, was answered accertively and promptly. Couldn't of had a better Salesmen, John Booth... More
by antonio ortiz
Employees Worked With
December 15, 2015
First time buyer Jinny was very professional and she made me feel important. She didn't just want to sell me any car, but she wanted to make sure it was right for me. Jinny was very professional and she made me feel important. She didn't just want to sell me any car, but she wanted to make sure it was right for me. Even after my purchase she checked on me to make sure everything was ok. I appreciated everything she did. More
by Ohioguy330
Employees Worked With
Jinny Min
December 15, 2015
Super super expirience All I have to say is great things about this dealer, this is my second Hyundai that I have bought and hector help me and went out his way to accommoda All I have to say is great things about this dealer, this is my second Hyundai that I have bought and hector help me and went out his way to accommodate me with my new vehicle More
by IRETEREY
Employees Worked With
