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Universal Hyundai
Orlando, FL
4,123 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,123 reviews
December 24, 2015
Helpful and Knowledgable Sales Team I had such a positive experience at Universal Hyundai. The sales team was very helpful and knowledgeable, especially, Jared. I was pleased by my overa I had such a positive experience at Universal Hyundai. The sales team was very helpful and knowledgeable, especially, Jared. I was pleased by my overall experience at Universal Hyundai. More
by Artsy
December 24, 2015
Amazing experience and service. I spent a whole month visiting car dealers in search for a specific veicle. They where all the same of course, same model and make. But I was never co I spent a whole month visiting car dealers in search for a specific veicle. They where all the same of course, same model and make. But I was never confident enough to actually make the comitment and purchase the veicle. I went to Universal Hyundai and the search stopped there. I was greeted by Raul Martinez and a lovely, friendly smile that made me feel at home. As a young woman I needed to feel like I wasn't taken advantage of in the deal making and the sale. Raul gave me confidence and made me feel like he was not trying to sell me a car but more so assisting me in making a good decision and one that I felt good about. He introduced me to his leader Charlie Wilson I felt was genuinely glad to meet me, that feeling was good for a change. I bought the veicle at Universal Hyundai because of the amazing service and the friendly yet professional atmosfire. It was a excellent experience and I recommend this dealer to everyone. More
by Ambar
Employees Worked With
Raul Martinez , Charlie Peets
December 23, 2015
Service is good people friendly and vehicle is excellent. As stated above service,people and vehicle well satisfied with. As well as clean showroom waiting area as well as restroom faculties at all times. As stated above service,people and vehicle well satisfied with. As well as clean showroom waiting area as well as restroom faculties at all times. More
by agapeloves
Employees Worked With
December 23, 2015
Ron Thomas excellent Rin Thomas made my experience of buying a new car easy and fast. Thank you Rod for been so professional I'll definitely recommend you and your dealer Rin Thomas made my experience of buying a new car easy and fast. Thank you Rod for been so professional I'll definitely recommend you and your dealer yo my family and friends. More
by Yarindiaz
Employees Worked With
Ron Thomas
December 23, 2015
Large inventory of vehicles with good deals. Too much time was spent back and forth on negotiating price. Prefer trade in negotiation be kept separate from overall price and incentives of deal. Too much time was spent back and forth on negotiating price. Prefer trade in negotiation be kept separate from overall price and incentives of deal. More
by RANDYFUSCO
Verified CustomerDecember 23, 2015
Great experience Awesome,great service !!! Loved everything about car buying experience at Universal Hyundai. Will recommend to friends and family.Best dealership in t Awesome,great service !!! Loved everything about car buying experience at Universal Hyundai. Will recommend to friends and family.Best dealership in town will buy again in future More
by GERR98
Employees Worked With
Marouane Bennani
December 22, 2015
Great Hyundai buying experience. The staff at Universal Hyundai was extremely helpful with our Hyundai purchase. The answered all of our questions and gave us a very competitive offe The staff at Universal Hyundai was extremely helpful with our Hyundai purchase. The answered all of our questions and gave us a very competitive offer. I would definitely consider Universal Hyundai next time we purchase another car. More
by Wingman
Employees Worked With
Jinny Min
December 21, 2015
Good times at universal Hyundai Had a wonderful experience today. Jarred helped us out. Very professional with a great personality. Very fun to talk with and knowledgable, patient, a Had a wonderful experience today. Jarred helped us out. Very professional with a great personality. Very fun to talk with and knowledgable, patient, and interactive. Gave us good and interactive test drives and super pleasurable to work with. More
by Grishfast
Employees Worked With
Jarred L.
December 21, 2015
Great experience. Nice and friendly sale person. Very helpful all the time always ready to answer any question. They were very concerned, since I was going through a ve Nice and friendly sale person. Very helpful all the time always ready to answer any question. They were very concerned, since I was going through a very sad time since my dad recently passed away. More
by ALUZ28
Employees Worked With
Klayfhord Lazo, Robert Stumpf
December 20, 2015
great Great service , good prices . Proffesional and nice enviroment beautiful car he salesperson very nice and explained everything well and clear. The f Great service , good prices . Proffesional and nice enviroment beautiful car he salesperson very nice and explained everything well and clear. The finance oficce also vrery helpful More
by WROMAN0620
