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Universal Hyundai
Orlando, FL
4,123 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,123 reviews
December 28, 2015
Great Experience Ernie Plaza did an awesome job selling me the 2016 Tuscan. It really felt like he was negotiating on my behalf when it came to pricing. I finally got Ernie Plaza did an awesome job selling me the 2016 Tuscan. It really felt like he was negotiating on my behalf when it came to pricing. I finally got the vehicle I always wanted, with navagation, lane assist, ventilated seats, all the bells and whistles. Could not be happier with my purchase. Thanks Ernie!!! More
by Aceman
Verified CustomerEmployees Worked With
Ernie Plaza
December 28, 2015
very good customer service It was a pleasure my experience at Universal Hyundai with Luis Reyes he did an awesome job explaining the details and pricing about the 2015 hyundai It was a pleasure my experience at Universal Hyundai with Luis Reyes he did an awesome job explaining the details and pricing about the 2015 hyundai senata he is a very good sales man. i recommend him as a proffesional very good sales man to customers.also his Manager Jose cepeda thank you also for your time very tentative and always checking up on us More
by bettyboop2015
December 28, 2015
Excellent customer Service!!! I bought a hyundaui Sonata not to long ago from one of your guys his name was Hector Pell and his Customer service was outstanding my experience could I bought a hyundaui Sonata not to long ago from one of your guys his name was Hector Pell and his Customer service was outstanding my experience couldn't have been any better. I would recommend your dealership to anyone and I will definitely tell themto see Hector. Thank you again in love my car!!! More
by Iiameddyy
Employees Worked With
Hector Pell
December 28, 2015
Sales I did not purchase a vehicle due to my finances but when I am ready I will be going to Hector P. He was super friendly and very informative on every v I did not purchase a vehicle due to my finances but when I am ready I will be going to Hector P. He was super friendly and very informative on every vehicle I was interested in. Gave me multiple solutions to my finance issue and was not pushing me to buy a vehicle immediately. Great guy overall. More
by Yary123
Employees Worked With
Hector Pell
December 27, 2015
Helpful Because they gave us a very good experience at the dealership and were always checking up on us and making us feel like home all the time. Because they gave us a very good experience at the dealership and were always checking up on us and making us feel like home all the time. More
by Andres_11
December 26, 2015
Great experience My girlfriend and I planned to go out and shop around between dealers till find the right car deal for her....the reality was we only got to visit one My girlfriend and I planned to go out and shop around between dealers till find the right car deal for her....the reality was we only got to visit one, they helped us to get the best deal for us! More
by Cintrón,Irving1204
December 26, 2015
Fantastic customer service Patrick is an asset to your company. He not only made us feel important, we never once felt like he just wanted to sell a car. He stayed with us throu Patrick is an asset to your company. He not only made us feel important, we never once felt like he just wanted to sell a car. He stayed with us through the whole experience and made sure I didn't leave till I understood how to work the car. Being in the customer service field I would love someone like him working for me. You should be proud of Patrick. It shows he really loves his job. More
by WALSK96
Employees Worked With
Patrick brabac
December 26, 2015
Amazin Acabo de comprar mi primer auto y tuve una experiencia excelente con Carlos y Jose super divinos los chicos estoy muy contenta y los voy a recomendar Acabo de comprar mi primer auto y tuve una experiencia excelente con Carlos y Jose super divinos los chicos estoy muy contenta y los voy a recomendar con amigos por sobre todas las cosas gracias a Carlos por la paciencia, hoy me voy feliz!! More
by yeyublue
December 26, 2015
Great experience Gracias Carlos y Jose. Gratificante la experiencia y el professionalism I de usted. Gracias Carlos Por Tu tiempo y Por Cada explication detalladamente Gracias Carlos y Jose. Gratificante la experiencia y el professionalism I de usted. Gracias Carlos Por Tu tiempo y Por Cada explication detalladamente. Un placer Por su cordial atencion. Muchas gracias chicks y happy New Years!!!!! More
by Carlos garces
December 24, 2015
10++++ Fabulous very attentive Teo worked with us from start to finish an after care has also been really great would definitely recommend Teo explained an Fabulous very attentive Teo worked with us from start to finish an after care has also been really great would definitely recommend Teo explained an showed us how to use everything More
by MEGZCORBIN
Employees Worked With
Teodoro Seminario
