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Universal Hyundai
Orlando, FL
4,123 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,123 reviews
December 30, 2015
Amazing Service I went in to purchase a new car at Universal Hyundai for my family and Hector was such a great help to us all. He was so patient and did everything he I went in to purchase a new car at Universal Hyundai for my family and Hector was such a great help to us all. He was so patient and did everything he could to help us find the perfect vehicle. I would definitely recommend Hector to any of my friends or family. More
by AgonyC0425
Employees Worked With
Hector Colon
December 30, 2015
Exceptional customer service I was very impressed with the way I was treated upon entering Hyundai. It was not only a very comfortable experience but a very knowledgeable one. I f I was very impressed with the way I was treated upon entering Hyundai. It was not only a very comfortable experience but a very knowledgeable one. I felt valued as a customer no matter my financial limitations. Although I was unable to buy a car that day I know I will return and ask for Hector. More
by SanfordLady
Employees Worked With
Hector Pell, Juan Colon
December 30, 2015
Very helpful I have purchased a car from here years ago and decided to go check out some new options. I was greeted and assisted by Hector. He was very helpful and I have purchased a car from here years ago and decided to go check out some new options. I was greeted and assisted by Hector. He was very helpful and knowledgeable. Hector worked with my financial situation and offered me the best options to fill my needs. Unfortunately we weren't able to get the payments where I needed them but I was satisfied with the service and when I am ready to to purchase a new vehicle I will be visiting again. More
by Jc134sjc
Employees Worked With
Hector Colon
December 30, 2015
It was very pleasant and fast Customer service is excellent and will definitely recommended to my family and friends. Thank you for everything. Is my second car that I bought at Hu Customer service is excellent and will definitely recommended to my family and friends. Thank you for everything. Is my second car that I bought at Hunday More
by Yarindiaz
Verified CustomerEmployees Worked With
Ron Thomas
December 29, 2015
Awesome Klay is fantastic and you should be very proud to have him work for you. He is courteous, patient, friendly and really made my experience a fantastic Klay is fantastic and you should be very proud to have him work for you. He is courteous, patient, friendly and really made my experience a fantastic one. More
by NANCY.TOBON
Employees Worked With
Klayfhord Lazo
December 29, 2015
Good dealer and good Seller! I had a good experience at this dealer, Peter was my attentive, friendly and answered all my questions regarding my purchase, I will recommend to my f I had a good experience at this dealer, Peter was my attentive, friendly and answered all my questions regarding my purchase, I will recommend to my friends to buy your next car in Universal Hyundai with the advice of Peter the best! More
by fred1983
December 29, 2015
Great experience My sales person, John Booth was very informative, courteous, and very helpful in making me go from a minivan to a car. I would definitely recommend hi My sales person, John Booth was very informative, courteous, and very helpful in making me go from a minivan to a car. I would definitely recommend him to my friends and family. More
by whytejc
Employees Worked With
December 29, 2015
Unbelievable service John Booth was the best sales person I have ever come across. He provided my wife a first class service in selecting the vehicle that was right for he John Booth was the best sales person I have ever come across. He provided my wife a first class service in selecting the vehicle that was right for her and her budget. I would definitely recommend him to my friends and family for a great car buying experience. More
by Pariqs
Employees Worked With
December 29, 2015
Great Best place to shop helpful staff and great service.I got the price I wanted and everything went so smooth. I love my new car. Universal Hyundai really Best place to shop helpful staff and great service.I got the price I wanted and everything went so smooth. I love my new car. Universal Hyundai really helped me out More
by SKYLARCAVES
Employees Worked With
Victor pacheco
December 29, 2015
the best car buying experience I've had Went to many car dealerships in search of the car and financial obligation that best suited my needs and wants. Let me honestly say that what really m Went to many car dealerships in search of the car and financial obligation that best suited my needs and wants. Let me honestly say that what really made me decide to buy right there and then was the pleasent experience I had with the sales rep hector pell. Like wow is the best way to describe. He was knowledgable, helpfull, sincere, and fun. Such a rare experience especially in todays time to recieve such great service. More
by jose
Employees Worked With
hector pell
