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Universal Hyundai

Orlando, FL

4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

December 31, 2015

awesome sales man Pedro a Tavares was wonderful Was a really awesome choice best services I ever have 5 stars for Mr Pedro he is a professional really good help keep it up Mr Pedro hope whenever I More

by eddy24b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Dec 31, 2015 -

Universal Hyundai responded

Congratulations on your recent purchase! We truly appreciate you taking the time to provide us this 5 star review on Pedro's service and professionalism. It is always a pleasure to hear about the outstanding work that our guys do! Without you, there wouldn't be an US! We strive to continue delivering more satisfying experiences like yours and look forward to working with you again in the future! Happy New Years!

December 31, 2015

Satisfecha Estoy muy contenta con la decisión de comprar mi carro, pero sobre todo con la ayuda de mi vendedor el Sr. Luis Martínez y el personal de Hyundai que More

by Lizbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Juan Colon
Dec 31, 2015 -

Universal Hyundai responded

Gracias por tomarse el tiempo para revisar su reciente compra con nosotros! Realmente apreciamos los comentarios positivos ! Felicitaciones por su nuevo Hyundai y tienen un Feliz Año Nuevo !

December 31, 2015

Exceptional Service I went in to purchase a vehicle and spoke with a wonderfully kind gentleman named Jonathan and his Manager Juan Colon. Upon arriving at the dealership More

by Jilly64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Juan Colon
Dec 31, 2015 -

Universal Hyundai responded

Thank you so much for taking the time to share your experience with us and highlight the outstanding work of Jonathan and Juan. Jonathan has been with us less than a year but has truly embraced the Universal way of doing business! So glad that you got to work with these two! Hope you are enjoying your new Hyundai! Happy New Year from the staff and team at Universal Hyundai.

December 31, 2015

The best experience I live like 3 hours away and this dealer has the right vehicle and they treated me the best, did not lie to me at all everything was great especially More

by LUVS2SIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Universal Hyundai responded

Thank you for taking the time to rate and review Universal Hyundai and for allowing us the opportunity to earn your trust and business! We're so happy to see that you were delighted with our staff. Hope that you enjoy your new Hyundai and have a fabulous year in 2016! Happy New Year!

December 31, 2015

Have a Hyundai! Very friendly and top notch service. Jonathan found the car I wanted and made my deal happen in record time. I was in and out in 3.5 hours. More

by DENNISFRIEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 31, 2015 -

Universal Hyundai responded

Congratulations on the purchase of your new Hyundai! We truly appreciate that you gave us the opportunity to earn your business and took the time to rate and review your experience with us. From the staff and team here at Universal Hyundai, we wish you a fabulous new year!

December 31, 2015

Awesome experience Really easy going friendly customer experience, Frankie did a great job, answered all my questions and I love my sonata! So many great things about it More

by Anything11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Colon
Dec 31, 2015 -

Universal Hyundai responded

Congratulations on the purchase of your new Sonata - hope you are enjoying every minute of the drive! Thank you so much for taking the time to let us know about your experience with Frankie and Juan! We love hearing all of the positive feedback about our team! Welcome to the Universal Hyundai "Customers for Life" family! Best wishes to you and yours for 2016 from the team at Universal Hyundai!

December 30, 2015

Adam Kariski He is a True Diplomat to your establishment, He knows, understands your wants and needs, Spent time to explain all about the workings of the car in de More

by justus901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Universal Hyundai responded

Congratulations on the purchase of your new Hyundai and thank you for taking the time for sharing your exceptional experience with us! We are always happy to hear about great experiences with our consultants and Adam represents our store and brand wonderfully! Thanks again for your business and best of wishes to you for 2016!

December 30, 2015

Great experience Luis Martinez made it easy for us to pick a new car and work out a great deal. The rest of the staff we worked with to do the paper work were also ver More

by jeffK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis Martinez
Dec 30, 2015 -

Universal Hyundai responded

Congratulations on your fabulous new Hyundai and thank you from the staff and team at Universal Hyundai for sharing this positive experience with us! We love to receive feedback about our guys doing a phenomenal job representing our store! Welcome to the Universal family of Customers for Life! Don't forget to tell your friends and family about Luis and Universal! Happy Holidays and best wishes in 2016 from your new friends at Universal Hyundai!

December 30, 2015

Great service Luis N. And Charlie P. were so helpful and made me feel comfortable when purchasing my first car! I would recommend these two gentlemen to the public More

by Castacio10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis N & Charlie P.
Dec 30, 2015 -

Universal Hyundai responded

Congratulations on the purchase of your first car! So happy that you entrusted our fabulous staff to assist you with this wonderful accomplishment! Thank you for taking the time to let us know about the outstanding service you received from Luis and Charlie. It is such a wonderful compliment from our valued guests to receive all of these fabulous reviews! We strive to keep delivering more and more experiences like yours! Wish you the best for 2016!

December 30, 2015

Amazing Service I went in to purchase a new car at Universal Hyundai for my family and Hector was such a great help to us all. He was so patient and did everything he More

by AgonyC0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Colon
Dec 30, 2015 -

Universal Hyundai responded

Thank you for taking the time to share your review on the experience you had here with Hector. We truly appreciate the encouraging feedback and love to hear that our reps continue to represent our store and brand with integrity! Congratulations on the purchase of your new vehicle and welcome to our family of Customers for Life! Happy Holidays from your staff and friends at Universal Hyundai!

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