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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
January 14, 2016
Great Buying Experience Dealer service was overall Great I would recommend Klay to anybody , my experience was throughout the process was absolutely perfect overall no hassle Dealer service was overall Great I would recommend Klay to anybody , my experience was throughout the process was absolutely perfect overall no hassles at all More
by ELECTRIC.JSPARKS
Verified CustomerEmployees Worked With
Charlie Peets, Klayfhord Lazo
January 13, 2016
Exceptional Overall an awesome experience. One of the best I've ever had at a dealership. Will definitely recommend this place. Thank you and keep up the good wor Overall an awesome experience. One of the best I've ever had at a dealership. Will definitely recommend this place. Thank you and keep up the good work. More
by MESSENGER3028
January 13, 2016
Best way to buy a second car Jinny Min was such amazing help for buying my second var she didn't rush me into anything was willing to take her time and help me get into the car th Jinny Min was such amazing help for buying my second var she didn't rush me into anything was willing to take her time and help me get into the car that fit me best . She's such an amazing sells person i could not say thay enough! Very friendly and even spent some time with my daughter while I was finishing up the paper work . Universal Hyundai is the place to buy especially with Jinny. I will be recommending her to everyone that is looking to buy a vehicle. More
by MOMO_1108
Employees Worked With
Jinny Min, Marouane Bennani
January 13, 2016
Great experience. This is my third vehicle Great experience buying a car. All the staff was very knowledgeable and never pushy to seek you a car. Great deal. Good people. Who could ask for anyt Great experience buying a car. All the staff was very knowledgeable and never pushy to seek you a car. Great deal. Good people. Who could ask for anything more. THANKYOU More
by SGRIMALDI123
Employees Worked With
Johnathan cruz, Juan Colon
January 13, 2016
Stupendous Service! Jonathan Cruz was absolutely incredible throughout the entire process! When we arrived, we did not want to be pressured and followed around. Instead, Jonathan Cruz was absolutely incredible throughout the entire process! When we arrived, we did not want to be pressured and followed around. Instead, he said "If you have any questions, just let me know" and did not pressure us. He was very friendly and informative about what I was interested in and even took the time to get to know me a bit better. This was my first time signing for a car and with all the help I had, was such an amazing experience. Jonathan took the time to find the best option for us and took a step further in advance as I went to look at cars, not expecting to be driving one away the same day. I highly recommend not only this location, but Jonathan Cruz as well! More
by Brittany
Employees Worked With
Jonathan Cruz
January 12, 2016
Wonderful guy he help get my new car and I will recommend Klay to all my friends clean smart and nice what else I can say I give him a 100 percent good job guy he help get my new car and I will recommend Klay to all my friends clean smart and nice what else I can say I give him a 100 percent good job More
by GURLUK21
Employees Worked With
Klayfhord Lazo
January 10, 2016
Awesome! Purchasing a new car can be extremely challenging but our Sales Representative, Klayfhod Lazo, was extremely informative and made it fun and a smooth Purchasing a new car can be extremely challenging but our Sales Representative, Klayfhod Lazo, was extremely informative and made it fun and a smooth process. Once we went to financing, Felix Matos was informative, efficient and very pleasant. More
by Debbie
Employees Worked With
Felix Matos, Klayfhord Lazo
January 10, 2016
put me in a turbo Great service I showed john the car I wanted and he helped get me into as promised. I highly recommend anyone to go to him. Great service I showed john the car I wanted and he helped get me into as promised. I highly recommend anyone to go to him. More
by Billy Mcgraw
Employees Worked With
January 09, 2016
2 cars so far with this dealer This dealer provide me with my first car and my second car, i will always be grateful for that. I will come back every week to get my car clean. :) This dealer provide me with my first car and my second car, i will always be grateful for that. I will come back every week to get my car clean. :) More
by FCRAMOS.08
Employees Worked With
January 09, 2016
Whata fantastic experience Working with Frankie was an awesome experience. He is extremely cordial and courteous. Never any pressure and very willing to go out of his way to ser Working with Frankie was an awesome experience. He is extremely cordial and courteous. Never any pressure and very willing to go out of his way to serve us and our needs. I bought my car from him a year ang and 3 months ago my husband bought a car from him. I also recommended a friend and she bought a new care. By far my best experience ever buying a car. I would highly recommend this dealership. More
by campbell7500
Employees Worked With
Other Employees :
Greg in Service is fantastic always willing to serve, Felix Matos, Juan Colon
