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Universal Hyundai

Orlando, FL

4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

January 18, 2016

Looking for a care for my 17-year old John Booth was excellent and took several test drives with us to make sure we found the car that was right for our budget and for safety for our son t More

by tmiles
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2016 -

Universal Hyundai responded

We are so happy to hear that you are genuinely pleased with Universal Hyundai and the experience that you had with John Booth! As it is evident with several of our reviews, John always goes above and beyond not just for the sale but for the relationship! Thanks for taking the time to rate and review us and for allowing Universal Hyundai to earn your business! Welcome to the Universal Hyundai family of customers for life!

January 18, 2016

2016 Best Car Experience John Booth is the best dealer and made everything really easy to understand. He was funny and made the process of buying my first car the best! More

by Christyyhere21
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2016 -

Universal Hyundai responded

Congratulations on the purchase of your new Hyundai! Thank you for allowing us the opportunity to earn your business and for taking the time to rate and review your experience! We are so happy to see that John made your first purchase a fun and positive one! Best wishes to you from the entire staff and team at Universal Hyundai!

January 17, 2016

Thanks a lot Gracias a todo el equipo de Univesal Hyuday y al Sr Luis Reyes por su excelente atencion y por hacer uno de mis sueños realidad Gracia una vez mas Uni More

by jeshabel rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Reyes
Jan 18, 2016 -

Universal Hyundai responded

Estamos encantados de saber que haya disfrutado de verdad su compra de Universal Hyundai y que nuestros representantes eran capaces de hacer que sea una experiencia suave y agradable. Felicitaciones por la compra de su nuevo coche! Todo lo mejor del personal en Universal Hyundai.

January 16, 2016

Best dealer in Orlando Universal Hyundai/Nissan provided exceptional service and went above and beyond to get the deal done. If you're in need of a car go pay them a visit. More

by goseejohnbooth
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Price
Recommend Dealer
Yes
Employees Worked With
January 15, 2016

2016 Cesar definitely was a great help. He made sure that me and my family knew every option that we had. My mom liked the service so much that she is cons More

by NILSARODRIGUEZ64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
Jan 15, 2016 -

Universal Hyundai responded

Thank you for the excellent review on Universal Hyundai and your experience with Cesar during your purchase! We truly appreciate you allowing Universal Hyundai the opportunity to earn your trust and business. It's always great to hear that our guys go above and beyond to satisfy our guest! Congratulations on your new Hyundai and best wishes from the staff and team at Universal Hyundai!

January 15, 2016

Excellent I had a great experience buying my vehicle at Universal Hyundai. I want to thanks Carlos Roman for his help and professionalism. I will definitely buy More

by SAMARY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai! Thank you for your business and for taking the time to share your review on your experience here and with Carlos! Best of luck to you and yours from the entire staff and team at Universal Hyundai!

January 14, 2016

Adam is awesome! This is my second vehicle and Adam has helped me both times. Kudos your the man! Thank you again for all of your hard work! More

by Jessrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2016 -

Universal Hyundai responded

Thank you for the awesome review! We agree! Adam is the man, but it's always a bonus to get two thumbs up from our clients for a job well done! Thank you for returning to Universal Hyundai! We always strive for trusting relationships like yours and look forward to being of assistance for years to come! Thanks again and best wishes from the staff and team at Universal Hyundai!

January 14, 2016

John Booth awsome ! The best experience of my life ! Friendly staff and Warm smile ! I enjoy the time at the dealetship and would recommend to all my friends and family More

by NWASSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2016 -

Universal Hyundai responded

Phenomenal! We couldn't be happier to hear that you had such an outstanding experience here with us at Universal Hyundai! Thank you for taking the time to let us share this review with us! Hope that you are enjoying your new Hyundai to the fullest! Thanks again for your business and best wishes from the staff and team at Universal Hyundai!

January 14, 2016

good experience This is no the firts time that i buy a car at Nissan Hyundai, José Cepeda is always there for us. Thanks for your help. More

by BETTYENARVAEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Garces
Jan 14, 2016 -

Universal Hyundai responded

Thank you for returning to Universal Hyundai and allowing us another opportunity to work with you! So glad to hear about your comfort with Jose! We look forward to working with you when you're ready for your next Hyundai! Always at your service, your staff and friends at Universal Hyundai!

January 14, 2016

Purchase of New Car very patient with a widowed senior who was buying a car on own for the first time allowed time to look around, explained things well, More

by Dee1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2016 -

Universal Hyundai responded

Thank you for allowing us an opportunity to work with you and earn your business and for taking the time to share your lovely review with us! So happy that you were able to fully enjoy your purchase experience. Congratulations on your new Hyundai! Hope that you enjoy your new car for years to come! Best of luck to you from the team at Universal Hyundai!

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