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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
January 23, 2016
Overall excellent experience Joel made my entire purchase experience easy and natural. He knew exactly what I wanted and did not offer anything less. Everyone is very friendly and Joel made my entire purchase experience easy and natural. He knew exactly what I wanted and did not offer anything less. Everyone is very friendly and easygoing. More
by RUIZ123LUIS
Verified Customer
January 22, 2016
Excellent place to purchase a car. Great service. The time was good, price was fine and all the staff very courteous. I would recommend this dealership to anybody that wants to purchase Great service. The time was good, price was fine and all the staff very courteous. I would recommend this dealership to anybody that wants to purchase a new car. More
by DANIELADIZEU
January 22, 2016
Great service, prices, and process Hector Colon, and Juan Colon took the time to get us the deal we needed. They explained everything they were trying to do for us, were totally upfron Hector Colon, and Juan Colon took the time to get us the deal we needed. They explained everything they were trying to do for us, were totally upfront and honest. They made us feel very comfortable with the entire process. They did such a good job, that not only did we buy the car, we went back the next night and bought another one!. Our family now has 2 new, worry free vehicles because of the service of Hector and Juan Colon. Excellent place to buy a car. Great prices, upfront and honest, no games. More
by lostcause19
Employees Worked With
Hectot Colon, Felix Matos, Juan Colon
January 21, 2016
Great customer service!!! So very "Thankful" that Jinny Min welcomed us and spent several hours while I made my decision about purchasing a new vehicle! The whole transaction w So very "Thankful" that Jinny Min welcomed us and spent several hours while I made my decision about purchasing a new vehicle! The whole transaction was smooth and I couldn't have asked for a better experience. Love my new car!!! Also, a big "Thank You" to Guillermo in Finance. Fantastic experience and friendly employee! More
by Tuffy213
January 21, 2016
Great Customer Service :) I want to thank Klay for making my experience of purchasing my first car with my parents worthwhile. He was very helpful and knowledgable of the type I want to thank Klay for making my experience of purchasing my first car with my parents worthwhile. He was very helpful and knowledgable of the type of car I was seeking. I am very satisfied with my new car and I recommend Klay to anyone seeking to buy a car, new or used. More
by Laura10
Employees Worked With
Klayfhord Lazo
January 19, 2016
Exactly what I was looking for John Booth helped me find exactly what I was looking for. He was a great salesman and was great to work with. I would recommend this dealership to any John Booth helped me find exactly what I was looking for. He was a great salesman and was great to work with. I would recommend this dealership to anyone looking to buy a car. More
by MichaelWilson
Employees Worked With
January 19, 2016
HAD A GREAT EXPERIENCE I HAD A GREAT EXPERIENCE. STAFF WAS FRIENDLY AND ATTENTIVE! MY SALES PERSON DID NOT PRESSURE ME AND WAS WARM AND FRIENDLY AS WELL AS KNOWLEDGEABLE. I I HAD A GREAT EXPERIENCE. STAFF WAS FRIENDLY AND ATTENTIVE! MY SALES PERSON DID NOT PRESSURE ME AND WAS WARM AND FRIENDLY AS WELL AS KNOWLEDGEABLE. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIT TO FRIENDS AND FAMILY. More
by JINETHHERNANDEZ
Employees Worked With
ALEXANDRA MARTINEZ
January 19, 2016
The best sale person to buy from in Orlando ,Florida John was friendly and was down to earth Never selling but trying to be a advisor and a friend Always keep coming to him and his great service John was friendly and was down to earth Never selling but trying to be a advisor and a friend Always keep coming to him and his great service More
by WA_711
January 18, 2016
new car lease with Jarred Letofsky thank you to Jarred Leftosky who made our new lease of a 2016 Hyundai Sonata a pleasant and comfortable experience ! Thank you John &Bernie - Kissimm thank you to Jarred Leftosky who made our new lease of a 2016 Hyundai Sonata a pleasant and comfortable experience ! Thank you John &Bernie - Kissimmee. More
by jaboP
Employees Worked With
Jared Leftofsky - sales, Ron Thomas
January 18, 2016
Car Buying I had a wonderful experience here at Universal Hyundai! All of my questions were answered and they were very knowledgeable! John Booth was awesome and I had a wonderful experience here at Universal Hyundai! All of my questions were answered and they were very knowledgeable! John Booth was awesome and he made me feel very comfortable with the car buying experience. Mike Perez was also great to work with. We left satisfied and happy. More
by Alexisann
