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Universal Hyundai

Orlando, FL

4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

January 27, 2016

Awesome and professional service I wanna thanks luis reyes for his awesome hospitality at the dealer universal hyundai,hes one of the best so far as costumer service...ill give him 5s More

by Sotoyankee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis reyes
Jan 28, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience here with Luis Reyes at Universal Hyundai! We are so excited to see your response to our service and processes! Congratulations on the purchase of your new Hyundai and best wishes from the entire staff and team at Universal Hyundai!

January 27, 2016

Excelent experience, Héctor was a great sales person Very knowledgeble, very patient and went out pf his way yo help me. He to ok me to my House to get papera that i need it More

by LJGARRASTEGUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2016 -

Universal Hyundai responded

Congratulations on your new car! We are so happy that Universal Hyundai and Hector were able to make it happen for you. This is just another example of how our guys always go out of their way for our guests! Wishing you all the best from the staff and team at Universal Hyundai!

January 27, 2016

Great experience Absolutely loved my experience thanks to Cesar! The car experience was by far one of my best. Easy and very professional. Thanks to the family here More

by XGMANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
Jan 28, 2016 -

Universal Hyundai responded

Thank you for sharing this outstanding review with us and letting us know what an amazing job Cesar did! Hope that you are loving your new Hyundai! Best wishes to you from the entire staff and team at Universal Hyundai!

January 26, 2016

Hyundai is great I had a great experience. I got in and out with relative ease. Adam was great with informing me of the different cars. I loved the price I got. More

by ADAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Type employee names separated by comma.
Jan 28, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience here with Adam at Universal Hyundai! We are thrilled to hear that everything went well with your purchase! Adam always does a remarkable job with his clients! Congratulations on your new car!

January 26, 2016

Very happy I was very happy with the service I received. My salesperson was very courteous and helpful. I would recommend to anyone looking to purchase a new car More

by HANKSJ143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 28, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai! Thank you for taking the time to share your review on your experience with Jonathan here at Universal Hyundai! We truly appreciate all of the positive feedback on the outstanding job that our consultants do! Wishing you all the best, the staff and team at Universal Hyundai!

January 25, 2016

My new car Good experience leasing my new Hyundai elantra. Hector did a good job in making the process as easy as possible. I will recommend anybody to go there More

by TOUSSAINTYVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 25, 2016 -

Universal Hyundai responded

Congratulations on the purchase of your new Elantra! What a fabulous car! Thank you for the feedback on your experience with Hector, we are so delighted to hear that everything went smoothly for you here at Universal Hyundai! It is our number one priority to ensure that our guests experience nothing but the best when here! Best wishes to you from the entire staff and team at Universal Hyundai.

January 24, 2016

wonderful experience This dealership is one of the best i have dealt with. They worked very hard to find me a car that I loved. They also worked very hard to make the car More

by kaowens559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Hernandez
Jan 24, 2016 -

Universal Hyundai responded

Congratulations on your new car! So glad to hear that the efforts of Anthony and Jacob made it happen for you here at Universal Hyundai! We couldn't thank you enough for allowing us the opportunity and for taking the time to rate and review us! Wishing you all the best from the staff and team at Universal Hyundai!

January 24, 2016

Signed for New Car Jonathan Cruz was awesome throughout the whole process. He took the time to learn every thing I was looking for as well as learning about me as a whol More

by WILDROSE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience with Jonathan here at Universal Hyundai! We value all of the wonderful feedback from our clients about our reps and the outstanding job they do taking care of our client's needs! So happy that you allowed Universal Hyundai the opportunity to make it happen! Congratulations on your new car!

January 24, 2016

Happy&Satisfied Hector Colon was an excellent salesman, friendly and was very attentive to what I wanted actual mind, definitely recommend it to anyone who wants to b More

by MIMI.VAZQUEZ777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Colon
Jan 24, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai! We appreciate your taking the time to rate and review your experience here with Hector at Universal Hyundai! We are so pleased to know that we were able to assist you with your purchase and make your experience such a positive one! Best wishes to you from the entire staff and team at Universal Hyundai!

January 23, 2016

Great Experience Teodoro could not have more helpful, more professional and thorough, or more friendly, even though we had told him from the beginning that we would no More

by georgejohnmeyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teodoro Seminario
Jan 23, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai and thank you for allowing Universal Hyundai the opportunity to earn your business and dazzle you with a refreshing approach to the auto buying process! We couldn't thank you enough for the kudos on the job well done and acknowledging Teodoro's commitment to excellence! Wishing you all the best, the staff and team at Universal Hyundai!

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