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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
February 10, 2016
Amazing experience I recommended universal Hyundai and the sales consultant Carlos graces and Jose cepeda was really professional the help me a lot and give me everythin I recommended universal Hyundai and the sales consultant Carlos graces and Jose cepeda was really professional the help me a lot and give me everything I was looking for thank you so much .... I definitely recommend them More
by DORIS.JIMENEZ1008
Verified Customer
February 08, 2016
My experience was very nice they did all things good for me All depatament was very nice with me, they found the right car for me, sales was excellent and finance too, I recommend over all dealers in orlando or All depatament was very nice with me, they found the right car for me, sales was excellent and finance too, I recommend over all dealers in orlando or the nation More
by Leiston
Employees Worked With
Darryl, Felix Matos
February 08, 2016
Love my car I love my Santa fe. Hecfor help.me.with everything and went above and beyond to help me. I would.come back again to see hector and buy another car.f I love my Santa fe. Hecfor help.me.with everything and went above and beyond to help me. I would.come back again to see hector and buy another car.from him More
by DAISYLOZADA84
Employees Worked With
February 06, 2016
Our First Hyundai Experience Hector went above and beyond for us. Assisting us in purchasing the exact vehicle we were interested in and made sure we were comfortable in our purch Hector went above and beyond for us. Assisting us in purchasing the exact vehicle we were interested in and made sure we were comfortable in our purchase. At one point we visited another dealer, however the service Hector provided to us drew us back to make our purchase with him instead. He related the vehicle features to real life, how each one could save us time, keep our family safe, etc. We weren't the easiest customers to work with (two little kiddos with us), but Hector kept smiling through it all. We hope to purchase our next car with Hector as well. Thanks for making the experience a pleasure. More
by KDSBOUCHARD
Employees Worked With
February 06, 2016
fantastic very happy I also sent email .I will drive there again to purchase due to how the whole experience went will refer to all that ask or do not ask very happy I also sent email .I will drive there again to purchase due to how the whole experience went will refer to all that ask or do not ask > More
by EMAILGEORGE
February 05, 2016
customer service Outstanding customer service, extremely professionalism, very helpful and understanding. They helped me all the way from the to the and, trying to get Outstanding customer service, extremely professionalism, very helpful and understanding. They helped me all the way from the to the and, trying to get whatever fits my needs, they have been always in contact after the sale to make sure I have not further questions. I will definitely recommend universal Hyundai to friends and relatives More
by EDUARDOJMV22
Employees Worked With
Pedro Tavares
February 04, 2016
Great, helpful, friendly. Staff was wonderful, friendly and helpful. I had a great experience and have to date recommend your dealer ship to several friends and co workers. Staff was wonderful, friendly and helpful. I had a great experience and have to date recommend your dealer ship to several friends and co workers. More
by JRUIZ0827
Employees Worked With
I cant remember my finance guy but he was great too., Teodoro Seminario
February 03, 2016
Amazing experience I had the best experience buying my 2016 Hyundai Veloster back with black cloth interior base model. I had Ernie as a sales rep helping me get the id I had the best experience buying my 2016 Hyundai Veloster back with black cloth interior base model. I had Ernie as a sales rep helping me get the ideal car! He was very mindful of my needs and took me for test drives to make sure I liked the car, Ernie also made sure I had a comfortable car payment ! I would highly recommend Ernie and this dealership! More
by ANAFEBLES.AF
Employees Worked With
Ernie Plaza
February 03, 2016
Great experience! Would like to recognize Hector P. Hector was as genuine as can be. He definitely set the standard on customer service and tending to our every need. I'd definitely recommend him to any Hector was as genuine as can be. He definitely set the standard on customer service and tending to our every need. I'd definitely recommend him to anyone looking to purchase a car from here. More
by Atambio04
Employees Worked With
Hector Pell
February 02, 2016
The best of the best I walked in here and I was greated by a very handsome sales person, he talked to us and ask questions about our needs. Than he show us around the dea I walked in here and I was greated by a very handsome sales person, he talked to us and ask questions about our needs. Than he show us around the dealer and we pick the sonata we bought. Very happy with experience and will buy here again from hector More
by Irene12
Employees Worked With
