Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,122 reviews
March 11, 2016
Very nice I,ll recommend Universal Hyundai because they work very hard to get a good deal for me. I would like said thank you for allowing get my 2016 Santa Fe I,ll recommend Universal Hyundai because they work very hard to get a good deal for me. I would like said thank you for allowing get my 2016 Santa Fe More
by cantusonia
Verified CustomerEmployees Worked With
Teodoro Seminario
March 11, 2016
excellent review Orlando Hyundai a step above the rest!! I enjoyed the friendly service offered. I came in optimistic and left very satisfied. I will advise anyone loo Orlando Hyundai a step above the rest!! I enjoyed the friendly service offered. I came in optimistic and left very satisfied. I will advise anyone looking to buy a car to visit Orlando Hyundai to purchase a car, they will not be disappointed. More
by deholloway1
Employees Worked With
Hector Pell
March 11, 2016
awsome experience i have very good experience very profecional im happy with my purchace i think i was with the rigth person on the rigth time thanks i have very good experience very profecional im happy with my purchace i think i was with the rigth person on the rigth time thanks More
by tonysc7914
Employees Worked With
March 11, 2016
Sales It was a pleasant time buying my SANTA Fe on universal hyundai the treatment was very good and professional I will recommend to my friends. It was a pleasant time buying my SANTA Fe on universal hyundai the treatment was very good and professional I will recommend to my friends. More
by rcjorge07
Employees Worked With
Juan colon and LUIS Martinez
March 11, 2016
Great experience Darrin was amazing and knows everything about the brand and products my husband was impressed. I am in love with my new car thanks to him everything w Darrin was amazing and knows everything about the brand and products my husband was impressed. I am in love with my new car thanks to him everything was a breeze More
by bon_ireneb
Employees Worked With
Darrin, Diaz
March 04, 2016
Great service Carlos Dejesus was great. Very professional and respectful. He meet and exceeded my expectations. The car is great and runs great. The man deserves a Carlos Dejesus was great. Very professional and respectful. He meet and exceeded my expectations. The car is great and runs great. The man deserves a raise. More
by vortiz86.vo
Employees Worked With
Carlos Dejesus
March 02, 2016
Excellent customer service I wouldn't thought that buying a car was going to be so easy,Teodoro make my husband and i so comfortable and pleasant thru our journey on byuing a ne I wouldn't thought that buying a car was going to be so easy,Teodoro make my husband and i so comfortable and pleasant thru our journey on byuing a new car.he listen to our needs and helps us get the perfect vehicle.He was very friendly i will definitely recommend my friends and family to go and see him on their next purchase.Thank you very much for all your help. More
by Yoli78
Employees Worked With
Teodoro Seminario
February 29, 2016
Worst Service Experience Ever Had to wait 2 hours to get the car serviced. Didn't get my car for almost half an hour after they said the car is at the car wash. I had to ask them t Had to wait 2 hours to get the car serviced. Didn't get my car for almost half an hour after they said the car is at the car wash. I had to ask them to bring the car back without washing. When talked to the receptionist she said it's like going to the doctor's office. you don't know when you gonna get back. Really? If you don't know how long certain car services takes to perform, you guys are in the wrong business, I own 2 Hyundai so far. Been to different dealers in 3 states and this is the worst place to be for the car service. Never going back there again. More
by Suman
Employees Worked With
Don't Remeber
February 29, 2016
Great Experience I love this place!! When you go there ask for Franike Martinez . After visiting other dealerships, I was very impressed with the comfort with which I love this place!! When you go there ask for Franike Martinez . After visiting other dealerships, I was very impressed with the comfort with which they handled themselves in there . Mr. Martinez and Mr. Juan Colon handled my transaction extremely well and provided me the the best costumer service imaginable!! very professional, personable, informative in explaining the entire process and I'm so grateful that I got my car there. Im so grateful I came here!! I would recommend this dealership to everyone and will continue to be a Hyundai purchaser!!! More
by Sunspk
February 26, 2016
John Booth is the best John made most other car salesmen seem horrible by comparison. He did an excellent job of selling the benefits of the vehicle without ever coming off John made most other car salesmen seem horrible by comparison. He did an excellent job of selling the benefits of the vehicle without ever coming off as pushy or too 'sales-y.' He definitely wasn't what you expect when searching for a car and made the process much less stressful. Thanks for all your help, John! More
by DanaIpsen
Employees Worked With
