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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
March 21, 2016
New 17 Elantra! Couldnt be happier and so excited to be driving my new elantra. Hyundai were very flexible and willing to work with us. Would definitely recommend and Couldnt be happier and so excited to be driving my new elantra. Hyundai were very flexible and willing to work with us. Would definitely recommend and will be returning in the future. More
by ortiz.jose1124
Verified CustomerEmployees Worked With
Steven Rivera
March 21, 2016
My birthday present Even though it was a long process, the staff did everything possible and I was approved for the vehicle I wanted. They dealt with my stubbornness very Even though it was a long process, the staff did everything possible and I was approved for the vehicle I wanted. They dealt with my stubbornness very patiently and at the end made me happy. More
by tecnico6466
Employees Worked With
Jacob (manager), Felix Matos, Joel Rivas
March 21, 2016
Satisfied and happy customer Very pleased and happy with my Tuscon eco 1.6T. John help us a lot to make sure we meet the expectations. We were glad to have him as a sales rep. Very pleased and happy with my Tuscon eco 1.6T. John help us a lot to make sure we meet the expectations. We were glad to have him as a sales rep. More
by pgmaldonado64
Employees Worked With
March 18, 2016
Great dealership My experience with Universal Hyundai was a great one. I came in with a problem and the staff was friendly and attentive to my needs. I walked out of t My experience with Universal Hyundai was a great one. I came in with a problem and the staff was friendly and attentive to my needs. I walked out of there with exactly what I wanted. More
by brice.rickard
March 18, 2016
universal I would recommend this dealership. Steven Rivera was an excellent resource. The whole experience was easy and I never felt pressured. Steven even pro I would recommend this dealership. Steven Rivera was an excellent resource. The whole experience was easy and I never felt pressured. Steven even provided a meal for me and my son. Lunch was greatly appreciated as we had missed breakfast. More
by rn275175
Employees Worked With
Steven Rivera
March 17, 2016
Teamwork Everyone seemed to work together to complete the sale of the car from the General Manager down to the salesperson. The fact that everyone was helpful, Everyone seemed to work together to complete the sale of the car from the General Manager down to the salesperson. The fact that everyone was helpful, and none of the game nonsense. I have purchased 4 cars in the last 3 years so I am known by some in the dealership. I was also introduced to lots of new people. More
by rwalker777
March 17, 2016
Review Great job!! Did not feel I was push to do the deal. Service was great!! Loved the attention from the sale person. Return to the dealer to do the windo Great job!! Did not feel I was push to do the deal. Service was great!! Loved the attention from the sale person. Return to the dealer to do the window tinting and Adam took me to the service area. Price always could be better!! LOL!! More
by malave_52
Employees Worked With
March 17, 2016
great experiencia En la adquisicion de este nuevo vehiculo la experiencia para nosotros fue muy satisfactoria , teniendo en cuenta el conocimiento que tenia el Sr. Hect En la adquisicion de este nuevo vehiculo la experiencia para nosotros fue muy satisfactoria , teniendo en cuenta el conocimiento que tenia el Sr. Hector Riquel sobre la venta que estaba realizando; de igual forma la facilidad y el tiempo tan corto para la compra de mi Nuevo Hyundai Sonata. More
by kikesantos45
Employees Worked With
March 16, 2016
XCLNT dealer!!! Everything was excellent. Excellent attention. Very friendly and cordial. Quick service without much paperwork. Many cars new and used. Go for them. I Everything was excellent. Excellent attention. Very friendly and cordial. Quick service without much paperwork. Many cars new and used. Go for them. I will recommend to. More
by alberdam
Employees Worked With
Teodoro Seminario
March 16, 2016
New Lease My experience overall was great, I love my new lease and I can't wait to come back in three years and renew another lease. My experience overall was great, I love my new lease and I can't wait to come back in three years and renew another lease. More
by taliaalmeida7
Employees Worked With
Manager Cepeda, Carlos Garces
