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Universal Hyundai

Orlando, FL

4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

March 24, 2016

good customer service by salesman. Never appreciate when the manager comes back with horrible monthly payments, exaggerated interest rates, and huge down More

by hectorrocha26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luis martinez
Apr 11, 2016 -

Universal Hyundai responded

Dear hectorrocha26 , Thank you for taking your time to leave us your comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

March 24, 2016

Pleasant, fun experience Carlos DeJesus was very friendly, helpful, knowledgeable would definitely recommend him to friends & family. It was definitely the best and fun experi More

by rosadobrnx7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos DeJesus
Apr 11, 2016 -

Universal Hyundai responded

Dear rosadobrnx7, Thank you for your comments. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

March 24, 2016

Ron Thomas is a superstar! My fiancé and I can appreciate great customer service. Thank you Ron for selling us two fantastic vehicles last week. I also look forward to seeing G More

by javalava123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Gilbert, Ron Thomas
Apr 11, 2016 -

Universal Hyundai responded

Dear javalava123 , Thank you for your business! We are delighted to hear that Ron and the rest of the staff provided you with a positive experience. We are looking forward to serving all of your automotive needs in the future. And thank you again for your continued business.

March 24, 2016

Darrin was excellent and strait forward . He walked me through the process from start to finish and worked miracles given my current credit sutuation. He even helped resolve an issue with More

by tmill36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Diaz
Apr 11, 2016 -

Universal Hyundai responded

Dear , Thank you for your business and taking your time to leave us your positive comments. We are happy to hear that Ron and the rest of the staff provided you with a positive sales experience. We are looking forward to serving all of your automotive needs in the future.

March 24, 2016

straight forward and fast i am very happy with how the sale went down, straight forward and fast, will be buying from here again in the future as well as recommending it to fri More

by luis.arano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2016 -

Universal Hyundai responded

Dear luis.arano, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

March 24, 2016

Great Place it was a great experience test driving and buying my first car at Universal Hyundai. Professional and courteous. Great team. Thank you all. Clean and More

by sing1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Revak
Apr 11, 2016 -

Universal Hyundai responded

Dear sing1015, Thank you for your comments and congratulations on your first vehicle! It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

March 24, 2016

Justin Romero I had a great overall experience and will recommend this dealership to others. I have had many of my coworker compliment my car and the fair pice I re More

by justinromero74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2016 -

Universal Hyundai responded

Dear justinromero74, Thank you for taking your time to leave us your positive comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

March 24, 2016

Very Good Alexandra did a very good job selling me this car.I will recommend a friend or family to choose Alexandra as their sales rep. when they go to purchase More

by haseebkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2016 -

Universal Hyundai responded

Dear haseebkhan, Thank you for your comments. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

March 23, 2016

Kelvin' s review Great dealership wish more in area were like them, honest and fair. I hope that universal will get the new hybrid cars soon I'm interested in the ioni More

by magkel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2016 -

Universal Hyundai responded

Dear Kelvin, Thank you for your positive comments. Thank you for giving us the opportunity to earn your business. We are eagerly waiting for new innovations from Hyundai and will certainly alert you as soon as the hybrid vehicle you are looking for becomes available. We are looking forward to welcoming you to the Universal Hyundai family.

March 22, 2016

Excellent Service Was very pleased with the sales representative that assisted me with my new vehicle. The staff help me get the rate I needed and low monthly cost that More

by A. Deyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Pell
Mar 24, 2016 -

Universal Hyundai responded

Dear A. Deyne, Thank you for taking your time to leave us your positive comments. Thank you for your business and congratulations on your new vehicle! We are looking forward to serving all of your automotive needs in the future.

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