Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,122 reviews
March 29, 2016
Sonata Sport Great people to do business with. Knowledgeable, courteous, and professional. Showroom was clean and attractive. Vehicle inventory was also clean and Great people to do business with. Knowledgeable, courteous, and professional. Showroom was clean and attractive. Vehicle inventory was also clean and attractive. I would recommend this dealership. This is my 4th Hyundai purchased at this dealership. More
by bobngertd
Verified CustomerEmployees Worked With
Amine Saaidi, Carlos Garces
March 28, 2016
Very satisfy Juan Morales was very helpful. He provided the best customer service. He made sure that I was satisfy with the service. I give him 100 percent on cust Juan Morales was very helpful. He provided the best customer service. He made sure that I was satisfy with the service. I give him 100 percent on customer service. More
by angelicapr78
Employees Worked With
Juan Morales
March 28, 2016
great job Staff very profesional and the knowlege was amazing i recomend them carlos garces and jose cepeda i will go back tonbuy another car from them Staff very profesional and the knowlege was amazing i recomend them carlos garces and jose cepeda i will go back tonbuy another car from them More
by dpg129
Employees Worked With
Steven, Carlos Garces
March 28, 2016
Mi best buy All good product warranties overall the dealer is goooood experience in the world perfect I like my car and the attention of the sales man the car hav All good product warranties overall the dealer is goooood experience in the world perfect I like my car and the attention of the sales man the car have full tank of gas the sales man help me to put mi personal stuff More
by germax_34
Employees Worked With
Carlos de Jesús
March 28, 2016
Best Car Buying Evxperience EVER! I will never shop anywhere else. Thank you Hector!!!! Truly, this was an experience I have been sharing with anyone who will listen. Amazing job! I will never shop anywhere else. Thank you Hector!!!! Truly, this was an experience I have been sharing with anyone who will listen. Amazing job! More
by david.davis
Employees Worked With
March 25, 2016
Unversal Hyndai Dealer Rating 5 Start Rating all around. Excellent dealership. Bought two cars from this dealership already and will be going back when its time to change my wife's 5 Start Rating all around. Excellent dealership. Bought two cars from this dealership already and will be going back when its time to change my wife's car . More
by velescomiller23
Employees Worked With
Carlos Garces
March 25, 2016
Sonata 2016 Outstanding personnel, professionalism at all levels, very attentive personel and worked the right price for me. They took their time and stayed there Outstanding personnel, professionalism at all levels, very attentive personel and worked the right price for me. They took their time and stayed there anwering all kind of questions until i was pleased. More
by lencarnaciongarcia
Employees Worked With
Klayfhord Lazo
March 25, 2016
amazing experience Really profesional gave me al options for mr and my family carlos Garcés and José cepede were helpfull and pasciencely thank you i recomend them Really profesional gave me al options for mr and my family carlos Garcés and José cepede were helpfull and pasciencely thank you i recomend them More
by qdolmari
Employees Worked With
José cepeda, Carlos Garces
March 24, 2016
Professional Service Universal Hyundai of Orlando provided clear information on the vehicles, excellent customer service (thanks Adam Karlski) a reasonably quick processin Universal Hyundai of Orlando provided clear information on the vehicles, excellent customer service (thanks Adam Karlski) a reasonably quick processing time for trade-in/financial, and a professional explanation of service options. This was our family's 4th Hyundai purchase from this dealership, and won't be our last. More
by christopher.niess
Employees Worked With
March 24, 2016
Great Quick and easy process. Very happy with my purchase. Love my new car. Finance manager of worked with did a great job, was extremely friendly and easy Quick and easy process. Very happy with my purchase. Love my new car. Finance manager of worked with did a great job, was extremely friendly and easy to work with. More
by hericameirelles
Employees Worked With
Luis Martinez
