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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
April 07, 2016
Satisfied customer Great service John Booth was friendly. He showed a lot of concern for my needs. He went the extra mile to make sure I got the. Car I wanted. Great service John Booth was friendly. He showed a lot of concern for my needs. He went the extra mile to make sure I got the. Car I wanted. More
by l54luther54
Verified CustomerEmployees Worked With
April 07, 2016
Excellent service Our experience was AWESOME...Klay was,so helpful ,we will definitely recommend Klay to anyone purchasing a vehicle.He made our buying experience pleas Our experience was AWESOME...Klay was,so helpful ,we will definitely recommend Klay to anyone purchasing a vehicle.He made our buying experience pleasurable.We came with our two kids .he treated them great!! Overall it was perfect. More
by alainails100
Employees Worked With
Klayfhord Lazo
April 06, 2016
Amazing dealership My VIP manager Cesar Alegre was in my opinion the best consultant I have ever had the privilege of meeting. His director Roberto, F&I, the hole univer My VIP manager Cesar Alegre was in my opinion the best consultant I have ever had the privilege of meeting. His director Roberto, F&I, the hole universal family treated us with such respect. Really made us feel at home! Amazing place to shop for automobiles! More
by lfabreu0947
Employees Worked With
Cesar Alegre
April 06, 2016
Mr Pedro The best customer service and experience. They are professional , polite and kind. Was very good time, they work with my credit score and they try to The best customer service and experience. They are professional , polite and kind. Was very good time, they work with my credit score and they try to find the best and reasonable deal for me. More
by ingridproenza
Employees Worked With
Pedro Tavares
April 06, 2016
Excellent I was very happy with the service. They went above and beyond, making sure that I get what I was looking for. I will recommend this leader to all my f I was very happy with the service. They went above and beyond, making sure that I get what I was looking for. I will recommend this leader to all my friends and family. More
by tamijackson80
Employees Worked With
Pedro Tavares
April 05, 2016
Love Universal Hyundai! I had the BEST and most pleasant car-buying experience at Universal Huundai! Everyone was friendly, professional, and made me feel important. I will d I had the BEST and most pleasant car-buying experience at Universal Huundai! Everyone was friendly, professional, and made me feel important. I will definitely do all of my business with this amazing dealership! More
by bsottile
Employees Worked With
Juan, Felix Matos
April 05, 2016
excellent I was well taking care of. Happy with my new car and looking forward for an excellent service. I had a Hyudai for 4 and have was treated very well. I I was well taking care of. Happy with my new car and looking forward for an excellent service. I had a Hyudai for 4 and have was treated very well. I will recommend your company to friends and family. Carlos de Jesus and Cesar Alegre understood me and worked out a good deal. More
by irisramirez1952
Employees Worked With
Other Employees :
Cesar Alegro y Carlos de Jesus, Carlos Garces, Ralph Simon
March 31, 2016
Sales Rep. Theodoro seminario very professional, worked very hard to get what we were looking for, I was very impress with the follow up calls and when I called Theodoro seminario very professional, worked very hard to get what we were looking for, I was very impress with the follow up calls and when I called to ask a question, he took the time right away to get the information for me. More
by lcarattini
Employees Worked With
Teodoro Seminario
March 31, 2016
Love it I'm had a good experience they were very thorough. I'm am paying more then what is wanted but it got a good bargain. Will recommend people to go there I'm had a good experience they were very thorough. I'm am paying more then what is wanted but it got a good bargain. Will recommend people to go there. Love the services that i am and will be able to get More
by annakadiaz91
Employees Worked With
Juan morales
March 30, 2016
Awesome Arrived to have car serviced and got a new car. Love it! The staff was very professional and helpful. the best car paying experience I ever had. Arrived to have car serviced and got a new car. Love it! The staff was very professional and helpful. the best car paying experience I ever had. More
by shamecca46
Employees Worked With
Ron Thomas, Amine Saaidi
