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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

April 10, 2016

Hyundai Survey All the staff that I dealed with it took their time and answered all my questions. When I left I was very happy with my Santa Fe 2017 More

by nere51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Batista, Juan Diego, Sean
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Apr 11, 2016 -

Universal Hyundai responded

Dear nere51, Thank you for your comments and congratulations on your 2017 Santa Fe. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

April 10, 2016

Great dealership Dealer staff was very professional.I definitely will be returning to purchase my second car in a few years. Can not say enough about how well I was t More

by NILSARODRIGUEZ64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
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Apr 11, 2016 -

Universal Hyundai responded

Dear NILSARODRIGUEZ64, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

April 10, 2016

Expectional I had a very good experience at universal Hyundai thanks to John booth. Very professional and helpful. I came out from the dealership with a brand new More

by Oosilva7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2016 -

Universal Hyundai responded

Dear Oosilva7 , Thank you for taking your time to leave us your positive comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

April 10, 2016

Great Sercive. John is the best ,he helped me out and I finally traded my old car for a brand new hyundai accent 2015 for a very good price ,I would recommend it ,j More

by blank14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2016 -

Universal Hyundai responded

Dear blank14, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

April 08, 2016

Good place to buy Great team at universal. Amazed by service. Would highly recommend this dealer to anyone!! I love my brand new 2016 Sonata! Definitely did not expect More

by o.duarte1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
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Apr 11, 2016 -

Universal Hyundai responded

Dear o.duarte1, Thank you for your business and taking your time to leave us your positive comments. We are happy to hear that our staff provided you with a positive sales experience. We are looking forward to serving all of your automotive needs in the future.

April 08, 2016

excellent service I had a awesome experience, I would definitely recommend family/friends in the future. Adam Revak was very helpful and straightforward no gimics at al More

by javierboricua623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adam revak
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Apr 11, 2016 -

Universal Hyundai responded

Dear javierboricua623 , Thank you for taking your time to leave us your positive comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

New vehicle Excellent attention to me and my family. Teodoro was very professional and answered all my questions. I will definitely return if I have to buy anothe More

by javier_g_lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teodoro Seminario
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Apr 11, 2016 -

Universal Hyundai responded

Dear javier_g_lopez, Thank you for taking your time to leave us your positive comments. We are happy to hear that you had a positive sale experience with us. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

Awesome You guys treated me and my family very well thank you very much for your amazing service I am proud to purchase a vehicle from you guys . More

by coachbobby03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Martinez
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Apr 11, 2016 -

Universal Hyundai responded

Dear coachbobby03, Thank you for your comments. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

awesome day I had a great experience, did not take all day, I got what I wanted for the price I wanted. I have been a costumer for a long time and through many ca More

by dricadiniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cruz
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Apr 11, 2016 -

Universal Hyundai responded

Dear dricadiniz, Thank you for your business. We are delighted to hear that you had a positive experience with us. We are looking forward to serving all of your automotive needs in the future.

April 07, 2016

Excellence! Had the best experience buying a a car ever!!! Was treated as family! The team, starting from the sales Rep. Klay Lazo, to the Manager José Cepeda, we More

by Bombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klayfhord Lazo
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Apr 11, 2016 -

Universal Hyundai responded

Dear Bombo , Thank you for your comments. It is important to us that you have a positive experience with us during the decision making process and we are happy to hear that we have another satisfied customer. We are looking forward to serving all of your automotive needs in the future.

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