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Universal Hyundai

Orlando, FL

4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

June 09, 2016

Excellent experience! I wouldn't want to buy a car from anyone else besides Ron Thomas! He's friendly, knowledgeable, and professional! I appreciate being treated with th More

by allysonj1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Thomas
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

June 09, 2016

Outstanding Customer Service/Satisfaction Exceptional, fantastic, dedicated and devoted to customer satisfaction, professional, courteous, knowledgeable, and outstanding. A positive experience More

by reen2rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie (manager)
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. Thank you again and we are looking forward to serving all of your Hyundai needs in the future.

June 07, 2016

Great Service Very happy with my car they did a great job helping me they didn't stop until everything was perfect. Will definitely recommend this dealership to oth More

by jn0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2016 -

Universal Hyundai responded

Congratulations on your purchase! Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. Thank you and we are looking forward to serving all of your Hyundai needs in the future.

June 06, 2016

Love our new Tuscon! John Booth was fantastic to work with! This is my 2nd time buying from John. He is honest, sweet, and he makes the process painless. Thank you, John, More

by Klamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai and John Booth provided you with excellent service. We are looking forward to serving all of your Hyundai needs in the future.

June 03, 2016

Great experience Compared to Honda, Hyundai was amazing and patient. Nikki was also amazing and so humble. She picked the perfect car for me and I greatly appreciate a More

by srichburg.v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley aka Nikki
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai and Nikki provided you with excellent service. We are looking forward to serving all of your Hyundai needs in the future.

June 03, 2016

Excelent Delership Everyone in this dealership are excellent communicators, friendly, and knowledgeable. The perfect combo! From the moment you walk in you realize you a More

by ecolon96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cesar A. Alegre, Carlos DeJesus, Robert Stump
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

June 02, 2016

Excellent Service Good selection of cars. I found the one that I liked. Price negotiation was fair. Klay did everything to find the right car and make me feel comfortab More

by rturulski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klayfhord Lazo
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

June 02, 2016

Great sales staff: From start to finish it was a pleasure working with the staff to purchase my new vehicle. Thanks again and anyone looking to purchase new or used shou More

by sigtau194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Narvaze
Aug 03, 2016 -

Universal Hyundai responded

Congratulations on your purchase! Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. Thank you and we are looking forward to serving all of your Hyundai needs in the future.

June 01, 2016

Outstanding Customer Service from Teodoro Seminario! I have been searching for a car in different places. Every place I went, I came out disappointed and unsatisfied. Then, I heard about Universal Hyunda More

by carmentorre58256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teodoro Seminario
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

June 01, 2016

Best Experience I've been purchasing new Hyundai's since 2001 for my Family and we've owned/leased 7 vehicles during that time period and I've always returned to Hyun More

by topsigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
Aug 03, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive experience with us at Universal Hyundai. Thank you for being a loyal Hyundai customer. We are looking forward to serving all of your Hyundai needs in the future.

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