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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
June 22, 2016
Excellent purchase experience. This is my second purchase with Universal Hyundai. The entire team made this very fast, fun and easy. Anybody that thinks a vehicle purchase isome dif This is my second purchase with Universal Hyundai. The entire team made this very fast, fun and easy. Anybody that thinks a vehicle purchase isome difficult just needs to go to Universal Hyundai. Our salesperson, Joel was excellent as was managers, Jacob and Mr. Matos. We are enjoying our new Hyundai Genesis. More
by rickshawrocket
Verified CustomerEmployees Worked With
Jacob McNeely, Eric Matos, Joel Rivas
June 21, 2016
Brodriguez John Booth is an asset of Universal Hyundai and I would recommend to friends, and family. He is very helpful and professional. If I can rate him 6 st John Booth is an asset of Universal Hyundai and I would recommend to friends, and family. He is very helpful and professional. If I can rate him 6 stars I would give him 6 stars. Great job! More
by BRod0402
Employees Worked With
June 20, 2016
Clinton York- Genesis Coupe Darrin Diaz was great! He took customer service to a whole new level. He was extremely friendly and I really enjoyed working with him. He went out of Darrin Diaz was great! He took customer service to a whole new level. He was extremely friendly and I really enjoyed working with him. He went out of his way to make sure that I got the car I wanted for the price that I was able to do. I look forward to staying in contact with him and the entire team at Universal Hyundai for a long time to come. I plan on sending any of my buddies that are interested in a car to Universal! More
by clinton.w.york
Employees Worked With
Darrin Diaz, Felix Matos
June 18, 2016
New car purchase Was promised a price-they delivered. No haggling, a pleasant experience. Came in the next day, after deal was done, and service was of the same courte Was promised a price-they delivered. No haggling, a pleasant experience. Came in the next day, after deal was done, and service was of the same courteous, helpful caliber. More
by Clowngirl3
June 18, 2016
Shermack Purchase Very satisfied with my experience. Klay was VERY helpful and instrumental in my decision to purchase this car. I will definitely recommend both this d Very satisfied with my experience. Klay was VERY helpful and instrumental in my decision to purchase this car. I will definitely recommend both this dealership and Hyundai to my friends and family. More
by shermack.ml
Employees Worked With
Klayfhord Lazo
June 18, 2016
Joel Rivas is an exceptional Salesman. My experience there was great. I have already referred a co worker to him.. He was very professional. He explained in det is an exceptional Salesman. My experience there was great. I have already referred a co worker to him.. He was very professional. He explained in detail about purchasing a new car and helped me choose the best vehicle that was right for me. I am so happy driving my new vehicle. More
by sarahjay47
Employees Worked With
The Finance Manager was great, Joel Rivas
June 18, 2016
very good experience the staff was very attentive and provide me with all the necesary information of ther vehicle. I will definetly buy here again and recommend it. over the staff was very attentive and provide me with all the necesary information of ther vehicle. I will definetly buy here again and recommend it. over all very very happy! More
by snalmen
Employees Worked With
bautista juan
June 16, 2016
love my car Pedro was awesome and work. I couldn't make up my mind but had set a budget and he follow my demands. He was very professional and never complaint. Pedro was awesome and work. I couldn't make up my mind but had set a budget and he follow my demands. He was very professional and never complaint. Felix Matos awsomest! all am going to say thank you More
by matorres
Employees Worked With
Felix Matos, Pedro Tavares
June 16, 2016
GREAT SALESMAN! I recently purchased a brand new vehicle from Universal Hyundai. Klayfhord Lazo was my salesman. He helped me find the vehicle that was the one for me I recently purchased a brand new vehicle from Universal Hyundai. Klayfhord Lazo was my salesman. He helped me find the vehicle that was the one for me with no problems at all. I am so happy that everything was so positive and went through easily with the purchase. Will definitely always be my salesman. More
by veromele91
Employees Worked With
Klayfhord Lazo
June 16, 2016
2016 veloster rspec i purchased my first vehicle ever at age 37. i absolutley love this vehicle. from start to finish the proffessionalism from my salesman carlos de jesu i purchased my first vehicle ever at age 37. i absolutley love this vehicle. from start to finish the proffessionalism from my salesman carlos de jesus was outstanding. i explained what i needed and what he delivered was excellence. i can see why i see so many universal stickers around town on other vehicles, becouse this dealer truley stands out in leadership and excellence. thank you carlos for making a dream come true for me in buying my first new car. it was a pleasure. More
by monkeyshine_detail79
Employees Worked With
carlos de jesus
