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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
June 26, 2016
amazing i had an amazing experience at the dealership. my sales rep hector pell and his manager Juan colon were amazing. i will be recommending my friends and i had an amazing experience at the dealership. my sales rep hector pell and his manager Juan colon were amazing. i will be recommending my friends and family to the this dealership. More
by jdhorowitz16
Verified CustomerEmployees Worked With
hector pell, juan colon
June 26, 2016
GREAT JOB HAD AN EXCELLENT EXPERIENCE WITH JOEL RIVAS, PURCHASING MY HYUNDAI SANTA FE. I FOUND THE COLOR THAT I WANTED AND THE EXACT FEAUTURES THAT I WANTED. T HAD AN EXCELLENT EXPERIENCE WITH JOEL RIVAS, PURCHASING MY HYUNDAI SANTA FE. I FOUND THE COLOR THAT I WANTED AND THE EXACT FEAUTURES THAT I WANTED. THANK YOU. More
by denise.gale
Employees Worked With
Felix Matos, Joel Rivas
June 25, 2016
Smooth Transaction/Satisfied Customer I had my eye on the new Genesis and decided to take it on a test drive. I've had past experiences in dealerships that were unpleasant, but from the po I had my eye on the new Genesis and decided to take it on a test drive. I've had past experiences in dealerships that were unpleasant, but from the point of contact in sales to the final transaction in finance, the experience at Universal Hyundai was great. John Booth was my sales consultant and was very friendly and helpful. Eric Matos was great in assisting me in getting the best deal. Before I knew it, I was driving home in my new car! I would recommend this dealership to other friends/family. 5 stars!!! More
by MC
Employees Worked With
June 25, 2016
Great car and great dealership. I will always deal with you guys from now on. You guys provide great customer service.Thank you very much. You guys rock!!! car and great dealership. I will always deal with you guys from now on. You guys provide great customer service.Thank you very much. You guys rock!!! More
by mucenica
Employees Worked With
Adam Revak
June 24, 2016
First time Hyundai owner Joel was great to work with and took alot of time explaining our options and gave us several options to look at and think about. We drove over 2 1/2 h Joel was great to work with and took alot of time explaining our options and gave us several options to look at and think about. We drove over 2 1/2 hours to purchase our new car and it was well worth it!! More
by gcoates1
Employees Worked With
Ivan in Finance, Joel Rivas
June 24, 2016
wonderful My experience with Nilka and Alexandra was wonderful. When my lease is up, I would love to deal with them again. They were professional and friendly a My experience with Nilka and Alexandra was wonderful. When my lease is up, I would love to deal with them again. They were professional and friendly and I never felt any pressure. More
by scaths516
June 24, 2016
WONDERFULL The dealership and sales person Adam Karlski was amazing .Your dealership and perssonell are A number one in my book I will recommend lots of people The dealership and sales person Adam Karlski was amazing .Your dealership and perssonell are A number one in my book I will recommend lots of people to come and experience the excellence I received there. More
by btillmn59
Employees Worked With
June 24, 2016
Wonderful Armando and Jacob were excellent. They definitely went the extra mile to accommodate my wants and needs. I am a returning customer and very pleased Armando and Jacob were excellent. They definitely went the extra mile to accommodate my wants and needs. I am a returning customer and very pleased with the time Armando took to help me lease a car that was suited for my budget. This dealership has been top notch and offers wonderful service More
by Rod628
June 23, 2016
2017 Hyundai I love this car dealership. Everyone is so friendly and they genuinely want to please people. They are the best. I can't remember their names but they I love this car dealership. Everyone is so friendly and they genuinely want to please people. They are the best. I can't remember their names but they all were excellent. More
by Dotwheeler1
Employees Worked With
Cesar
June 23, 2016
A new Beggining A location where you are helped and guided to gain the opportunity in obtaining the Car you fit in financially that will give you the opportunity to b A location where you are helped and guided to gain the opportunity in obtaining the Car you fit in financially that will give you the opportunity to begging your new journey with Universal Hyundai More
by hernandez.omar3211
Employees Worked With
Joel Rivas
