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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
September 08, 2016
GREAT ATTENTION!!! I'm really happy with the attention and service from the Universal Hyundai dealer, excellent presentation of their vehicles, I especially like the pe I'm really happy with the attention and service from the Universal Hyundai dealer, excellent presentation of their vehicles, I especially like the permissibility of test vehicle satisfaction, thank you very much... Gerardo Morales More
by gamorales66
Verified Customer
September 08, 2016
Great services Thanks Luis Martinez for your great services, this is my 2nd cars that's I buys here, thanks you for make the different. I will never change this plac Thanks Luis Martinez for your great services, this is my 2nd cars that's I buys here, thanks you for make the different. I will never change this place. More
by frankie_rosa
Employees Worked With
Luis Martinez
September 08, 2016
Hyundai Review The dealership was fantastic to work with. They made sure all needs were met and were very reasonable with prices. Darrin was the person I worked wi The dealership was fantastic to work with. They made sure all needs were met and were very reasonable with prices. Darrin was the person I worked with directly and he was very thorough with his description of the vehicle. He also worked to ensure that I got the car for a price that I could afford! Overall, this was a wonderful experience and I would definitely be interested from buying or leasing from this dealership and dealer again in the future. More
by b-rambadt
September 08, 2016
Salesman of the year We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in three hours we were out the door with our new sonata which included a test drive and complete detailed demonstration. Job well done. More
by RichardlNease
September 07, 2016
Love my Tucson My salesman Frankie was great. He never pressured me. I went back 3 times before i purchased. He realized I had things to work out first. He explained My salesman Frankie was great. He never pressured me. I went back 3 times before i purchased. He realized I had things to work out first. He explained and set up things for me before I left the showroom. He continues to call and check on me. You can he assured, I will recommend him to all my friends and family that are looking to buy a car. More
by sheila1223
September 05, 2016
Luis N was awesome! First time at Universal Hyundai and I would recommend them to anyone! Luis was friendly and knowledgeable! I will definitely be back in the future! First time at Universal Hyundai and I would recommend them to anyone! Luis was friendly and knowledgeable! I will definitely be back in the future! More
by beth.zwilling
Employees Worked With
Luis Narvaez
September 01, 2016
Great experience They were not pushy at all, helped me find the car I was looking for. Also helped me with the pricing. Showed me all the features of the car and helpe They were not pushy at all, helped me find the car I was looking for. Also helped me with the pricing. Showed me all the features of the car and helped me figure out how to use the car properly. More
by deborahbaccan
Employees Worked With
Hector Pell
August 31, 2016
Sales staff are friendly & helpful! Mustapha took time to find us a new car to meet our needs. He was patience & informative he was a pleasure to work with. We have purchased many cars a Mustapha took time to find us a new car to meet our needs. He was patience & informative he was a pleasure to work with. We have purchased many cars at this dealership & keep coming back, great car service department also. More
by Hyundai Santa fe for life
Employees Worked With
August 30, 2016
My Brand New Hyundai Fabio and Robert went above and beyond to meet my needs as a buyer. From the moment I walked in I was greeted immediately and professionally. Fabio di Fabio and Robert went above and beyond to meet my needs as a buyer. From the moment I walked in I was greeted immediately and professionally. Fabio did a wonderful job assisting me in my search and starting my paperwork for the process. Robert finalized the purchase in timely manner. I was able to say I did not feel stressed at any point during my buying process! The staff did an amazing job and I continue to boast about the excellent customer service I was provided! More
by nlfacundo
Employees Worked With
Robert Stumpf, Fabio Quiroga
August 27, 2016
Great staff & better dealership Well I came in and was greeted right away, the girls at the front were very nice. I didn't even get a chance to sit down because Steven came to help u Well I came in and was greeted right away, the girls at the front were very nice. I didn't even get a chance to sit down because Steven came to help us right away. He was an amazing sales guy. He made sure I was completely comfortable making the right decision and didn't rush anything. His friendliness made the deal run very smoothly. Felix was another person who made you feel very comfortable. They both explain everything detail by detail so nothing is left uncertain. It's honestly just a great place to buy a car. More
by hazelleematos
Employees Worked With
Felix Matos, Steven Rivera
