Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,048 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,048 reviews
August 11, 2016
Darrin for all your vehicle needs! From the time we went in to look at "used" cars and drove off with a brand new car, we felt like our best interest and fit was of optimal concern of t From the time we went in to look at "used" cars and drove off with a brand new car, we felt like our best interest and fit was of optimal concern of this dealership. Darrin greeted us, and introduced us to all the right people who made us feel right at home. We could not be happier - and feel safer - with my 17 y.o. son driving his brand new Veloster for his Senior year. Everything was right - timing, car features, pricing & financing, and the dealership's location. Universal Hyundai is less than 3 miles from home... Thanks again to all! More
by breealit
Verified CustomerEmployees Worked With
Helpful August 11, 2016
Went in looking but walked out buying Everything went well and darrin was the best salesman I've ever had. He made everything run smoothly and I recommend him to anyone or every one! Everything went well and darrin was the best salesman I've ever had. He made everything run smoothly and I recommend him to anyone or every one! More
by melissamercado27
Employees Worked With
August 11, 2016
great salesman, Rude 2nd man Jonthan was great, but 2nd man very rude and aggresive. Not professional should be retrained on customer service. Jonthan was knowlegable and custome Jonthan was great, but 2nd man very rude and aggresive. Not professional should be retrained on customer service. Jonthan was knowlegable and customer service perfect. Very professional More
by arniejw
August 11, 2016
great help Awesome , were very nice. Willing to go over very details of the steps to get the car. I enjoy the service. I was able to get the car I wanted Awesome , were very nice. Willing to go over very details of the steps to get the car. I enjoy the service. I was able to get the car I wanted More
by jgomez
Employees Worked With
Adam Revak
August 09, 2016
Awesome experience The staff at Universal is awesome! Would highly recommend to others!! This is my second vehicle purchased at Universal. Adam was great to work with. The staff at Universal is awesome! Would highly recommend to others!! This is my second vehicle purchased at Universal. Adam was great to work with. He took time to go over all the details and made sure I didn't have questions. He was a true blessing. More
by wilma.alvarez69
Employees Worked With
August 09, 2016
Great staff Jinny was amazing warm and knowledable helped me with and explained everything. She did everything possible to assist me with the purchase of the vehi Jinny was amazing warm and knowledable helped me with and explained everything. She did everything possible to assist me with the purchase of the vehicle. Great staff experience More
by isilveira
Employees Worked With
Brad Livingaton, Jinny Min
August 08, 2016
very happy a great place to get a car very helpful staff, we had some paint of from the front bumper and Adam said when we come deck he has sorted out the work t a great place to get a car very helpful staff, we had some paint of from the front bumper and Adam said when we come deck he has sorted out the work to be done. More
by michaelellis135
Employees Worked With
Adam Revak
August 08, 2016
Un dealer e donde realmente te ayudan. El pasado domingo 7 de agosto de 2016 visite el dealer y honestamente fui con toda la negatividad del mundo por haber recibido en otros lugares varios El pasado domingo 7 de agosto de 2016 visite el dealer y honestamente fui con toda la negatividad del mundo por haber recibido en otros lugares varios no. Me atendio el Sr. Pedro Tavares y desde el comienzo fue muy amable, optimista y poco a poco comenzo a quitarme la negatividad. Resumiendo todo, puedo decir que gracias a el pude obtener un SI y sali con mi carro. Gracias Sr. Pedro Tavares por su paciencia y dedicación al trabajo. More
by Iniabelle
Employees Worked With
Pedro Tavares
August 07, 2016
Excellent service, I definitely will recommend it to my friends and family. Every one was very friendly and Mr Tavares really listen and untested my need. service, I definitely will recommend it to my friends and family. Every one was very friendly and Mr Tavares really listen and untested my need. More
by vanessa987
Employees Worked With
Pedro Tavares
August 07, 2016
Super feliz con mi nuevo vehiculo El Sr. Tavarez fue muy profecioanl, me ayudo a consegir exactammente el vehculo que yo estaba buscando. Yo no podria sentirme mas feliz y satisfecha c El Sr. Tavarez fue muy profecioanl, me ayudo a consegir exactammente el vehculo que yo estaba buscando. Yo no podria sentirme mas feliz y satisfecha con el trato y profecionalismo de todas las personas con las cuales interactue en mi compra, desde el momento que entre al Dealer y salude al Sr. Tavarez supe que estaba en el lugar correcto. More
by esperanzagallego2016
Employees Worked With
Pedro Tavares
