Universal Hyundai

Carolina was great! !! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The be !! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The best!! More

Car buying can be really stressful and is always a long day and process in general however Mohammad really came through as well as Pablo! day and process in general however Mohammad really came through as well as Pablo! More

The dealership lost the 2nd smart key for my 2025 Santa Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1 Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1-14-25, it has still not been received. I have left a message for Jake McNeely several times to resolve this and he has yet to call me back. There just does not seem to be an accountability at Universal Hyundai to upright this problem. More

It was a great experience at Universal Nissan when I purchased my Honda. Thank you!😊 purchased my Honda. Thank you!😊 More

Derek Davis is a good helpful person, others are dry professional did their job , not enthusiastic and friendly. Dealership itself is fair, professional did their job , not enthusiastic and friendly. Dealership itself is fair, More

Mustapha did an excellent job of working with us to get the right car even though it was late and almost closing time. didn't appreciate paying dealer fees of that price. some other Hyundai dealers do no the right car even though it was late and almost closing time. didn't appreciate paying dealer fees of that price. some other Hyundai dealers do not charge at all or as much. bottom line price out the door is most important to me. not monthly payments, not cost of the car but the total cost of the car. More

Giovanni demonstrated a deep understanding of the vehicle's features and patiently walked me through all the details, ensuring I was comfortable with every aspect of the car. He also made the paperwo vehicle's features and patiently walked me through all the details, ensuring I was comfortable with every aspect of the car. He also made the paperwork process seamless and efficient. Overall, Giovanni is a true asset to Hyundai Universal Orlandi and I would highly recommend him to anyone looking for a new car." Without leaving Ramses who went the extra mile to look for financing as I like! More

Great Service, Staff! Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mil Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mile(s) to ensure she has taken care of her customers--I throughly enjoy working with Alexandra, and her detailed follow-up to ensure the customer is truly satisfied with their vehicle purchase! I place her in the Top 1% of her Peers! Thank You Alexandra for all You Do for us!!! We prefer working with her each we visit Universal Hyundai. Alexandra, You are our Favorate Sales Person! More

Loved the Customer Service by Carlos Escobar and Alexis Ramos. Calm, no rush, no pushing to buy a car without having all of my questions answered. Ramos. Calm, no rush, no pushing to buy a car without having all of my questions answered. More

This dealership was very clean and nicely decorated for the holidays. The staff were all friendly and seemed to be in good moods. the holidays. The staff were all friendly and seemed to be in good moods. More