Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,159 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,159 reviews
October 25, 2024
Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very a They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very attentive and gave us world class service. A+ rating and recomendations to anyone. This men are it. More
by NEYSASHILING
Verified Customer
October 25, 2024
Everyone I worked with was professional and did a good job I like my car and look forward to working with them again on another car job I like my car and look forward to working with them again on another car More
by DGEORG3485
October 25, 2024
Feel like talking to old friends, I just happen to be with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im gla with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im glad I went to the dealer and found Miguel to help me More
by URIBE.TORRES
October 25, 2024
Dealership is always full and has good promotions. My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great . My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great . More
by celia398
October 22, 2024
The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. helpful. I am very happy with my new car. More
by Clickmeon
October 21, 2024
Professional atmosphere very courteous staff, and they worked hard to get everything squared away for me would highly recommend worked hard to get everything squared away for me would highly recommend More
by ralphfabiani
October 20, 2024
My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More
by april.lansed
October 19, 2024
El vendedor Alejandro Bravo fue muy eficiente cortez y amable y muy profesional, lo recomendaría amable y muy profesional, lo recomendaría More
by paposansuci
Employees Worked With
October 18, 2024
We were really frustrated with the local dealers we had talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universa talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universal, located the car for us, worked the deal and we picked it up within 24 hours. Happy customer! More
by grifinc1
