Universal Hyundai

Amazing I’m so happy with the first Hyundai car I purchased but I can not thank Matt Sanchez enough for helping me! My whole family came with me to purchase t I’m so happy with the first Hyundai car I purchased but I can not thank Matt Sanchez enough for helping me! My whole family came with me to purchase the car and Matt did a wonderful job. He answered every question i had and ultimately i am satisfied with the deal he made us. A great first experience at this dealer ship. Thank you! definitely will come back More

Helping my sister I want to thank Ray Matos for his excellent care and assistance with my sister, that just moved here. Ray made her experience purchasing a vehicle a g I want to thank Ray Matos for his excellent care and assistance with my sister, that just moved here. Ray made her experience purchasing a vehicle a great one, his knowledge, understanding and answering all her questions to the fullest. Ray's understanding of her needs and taking care of them, he demonstrated to be true professional. Thanks Ray and Universal Hyundai for having people like Ray Matos. More

Hyundai Orlando OBT The salesman, Teodoro, was very professional in proving many details about the car's funtionalty including operation warraties and performance, his kn The salesman, Teodoro, was very professional in proving many details about the car's funtionalty including operation warraties and performance, his knowledge truly help me to make an educated and wise decision for the purchase. Both, Carlos "manager" and Teodoro were very courteus and professional during pricing discussions as well. Many thanks to Teodoro for his time and help during this process. More

First time car buyer Louis N was a huge help, he made the entire process easy and comfortable, I wasn't planning on making my decision the day my mom took me to the deale Louis N was a huge help, he made the entire process easy and comfortable, I wasn't planning on making my decision the day my mom took me to the dealership. But after driving it I knew it was exactly what I wanted. My trade in was my first car (Chevy) and it only lasted me 5 years before the costs started to add up more than what the car was worth. I am looking forward to many many many years with my new Tuscon! Louis drove to my home to pick up the trade in as well as helped me change my insurance plan. He was such a big help. Kudos to him for making my experience great. More

Alfa Romeo purchase I believe I had a fair deal. I would like to suggest that vehicle should all come with a full tank of gas. It won't cost much on money and clients wil I believe I had a fair deal. I would like to suggest that vehicle should all come with a full tank of gas. It won't cost much on money and clients will be fully satisfied. My salesperson was excellent. I felt no pressure at all. More

My new Car Miquel was the Best salesman I have ever dealt with and I have purchased Many many cars His knowledge of the car I purchased 2019 Kona Ultimate was s Miquel was the Best salesman I have ever dealt with and I have purchased Many many cars His knowledge of the car I purchased 2019 Kona Ultimate was so easy for me to understand. This was a SUV for my wife and we both agreed it was Miquel who sold us on the vehicle. Salesman of the Year for me, will definitely recommend him to any of my friends looking to purchased a new vehicle More

Phenomenal Everything was great. Chris Oliva took the necessary time needed to guide me through this process and I'm please with the service. Thanks again. Everything was great. Chris Oliva took the necessary time needed to guide me through this process and I'm please with the service. Thanks again. More

Easiest buying experience Jennifer was by far the best sales person we had ever worked with. She was friendly, sweet and she went over and beyond to help us through the whole p Jennifer was by far the best sales person we had ever worked with. She was friendly, sweet and she went over and beyond to help us through the whole process. We have always loved Hyundai but the people are the reason we will return to Universal Hyundai when we need another car. More

Dissapointed I week ago I bought a used car. very good in and out but I wanted to be sure that I will be headache free taking the car for inspection at Hyundai Un I week ago I bought a used car. very good in and out but I wanted to be sure that I will be headache free taking the car for inspection at Hyundai Universal for a complete diagnostic. I took some picture from the outside because while I was waiting in line inside my vehicle for assistance I saw the staff doing the same thing to the car to be serviced ahead of me. I thought everything will b okay both sides are covered with the pictures taken of the car. Meanwhile I was waiting outside I saw my car leaving the perimeter. I didnt expected that my car would b driven out of the shop area.I panicked but, I saw others cars leaving the perimeter from the inspection shop with the mechanic as a driver so, I just chilled down. When I picked up my car from the vacuum area I noticed that the driver and companion carpet were missing and one of the wheel rim suffered a light damage or want the original I have installed before go into the inspection. I was so frustrated that I drove back home. I tried to avoid future or correct future problem with the car but happened the contrary. now i have a problem and no answers. I drove back to Universal Hyundai with the hope to find a peaceful and nice solution. but what I got was be aggravated by the Service advisor when he told me that I had to show him that wheel was hit for them. The pictures I took were uncleared to see that the damage wasnt there before ahead even the pics he took that he didnt Zoom them dont show that in effect that damage wasnt there. The missing carpets he denied as well there were missing. But what really pissed me off when he told me that the car never left the place when I saw it been driving away at 12:44. Recommendation. Take pictures inside and outside of your vehicle even the insignificant ones . take your time. zoom every area to avoid what happened to me today May 6, 2019 property cosmetic damaged and missing items with no convinced answers. My service Counselor Gregg. More

Awesome I traded in my jeep compass for new 2019 Nissan Rouge. I love it and i don't miss old car. Thank u ceaser great experience and awesome people. My Very I traded in my jeep compass for new 2019 Nissan Rouge. I love it and i don't miss old car. Thank u ceaser great experience and awesome people. My Very First New car. More