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Universal Hyundai
Orlando, FL
4,240 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,240 reviews
August 14, 2019
The salesman was fantastic and very professional Sarfaraz Ahmed was a blessing to me very professional, I Rate him the highest ?????? The salesman was fantastic and very professional , I will recomme Sarfaraz Ahmed was a blessing to me very professional, I Rate him the highest ?????? The salesman was fantastic and very professional , I will recommend him to others and hopefully to send them your way More
by 22379649@Bs
Employees Worked With
Sarfaraz Ahmed
August 14, 2019
Tucson Jonathan was very helpful, courteous and respectful. Ivan was also helpful and understanding. This is the 5th vehicle i purchased from this dealershi Jonathan was very helpful, courteous and respectful. Ivan was also helpful and understanding. This is the 5th vehicle i purchased from this dealership. Would recommend. More
by crosa1955
Employees Worked With
August 08, 2019
Amazing team effort!! I went to the dealership looking for a purchase and trade in. Our Sales person was fairly new but amazingly knowledgeable and so personable! His tea I went to the dealership looking for a purchase and trade in. Our Sales person was fairly new but amazingly knowledgeable and so personable! His team members always checked on him and me and it was truly a team effort to get me where I needed to be and offered me different options! I would totally recommend buying from this establishment! I didn’t feel pressured and they were nothing but amazing More
by Canuck
July 31, 2019
Hyundai Tucson 2019 Carlos Roman was excellent and very helpful. He was able to answer all my questions. I am so happy with my first car and I highly recommend this Deale Carlos Roman was excellent and very helpful. He was able to answer all my questions. I am so happy with my first car and I highly recommend this Dealer! More
by Cath-25
Employees Worked With
July 31, 2019
ANTHONY LOPEZ SOLD ME THE CAR I LOVE TO DRIVE Anthony knows his cars and Hyundai business. You will like Anthony's service and great smile! At my request, Anthony developed a cost and comparison s Anthony knows his cars and Hyundai business. You will like Anthony's service and great smile! At my request, Anthony developed a cost and comparison sheet between multiply Universal cars for me. More
by Sally
Employees Worked With
Anthony Lopez
July 31, 2019
Great costumer services Darrin was our sales representative and the experience was amazing. Thank you for the time and experience. I recommend Universal Hyundai to everyone w Darrin was our sales representative and the experience was amazing. Thank you for the time and experience. I recommend Universal Hyundai to everyone who is looking to buy new or used cars More
by Mariamella
July 27, 2019
Exelent service and dealer facilities It was a wonderful experience with the salesman Giovannie Sanchez. We felt very positive when he showed us different models of cars. The process was v It was a wonderful experience with the salesman Giovannie Sanchez. We felt very positive when he showed us different models of cars. The process was very fast and super professional with Giovannie Sanchez. I recommend this dealer 100% to my friends and family. More
by Estela60
July 22, 2019
Great experience Thanks Patricia for your kindness and help through the purchase of my vehicle Great service! The process was very fast from the time I got there unti Thanks Patricia for your kindness and help through the purchase of my vehicle Great service! The process was very fast from the time I got there until the end of the transaction. Great job everyone who help me. More
by Happycamper
Employees Worked With
Patricia Hernandez
July 22, 2019
Outstanding Great experience. No hassle. My son would have taken his new car to bed if he could have gotten it into the bedroom. enough said Great experience. No hassle. My son would have taken his new car to bed if he could have gotten it into the bedroom. enough said More
by jerry
July 22, 2019
GREAT PLACE TO BUY A CAR My wife and I drove from Melbourne to this dealership to buy a 2019 Tucson Ultimate. We were warmly greeted at the entrance and introduced to Gio SANC My wife and I drove from Melbourne to this dealership to buy a 2019 Tucson Ultimate. We were warmly greeted at the entrance and introduced to Gio SANCHEZ, our salesman. Mr. SANCHEZ is buy far the best car salesman I ever met. He is professional, polite, informative and takes the time to HELP his customers. I was truely amaized at this entire dealership. NO pressure, no hagling, just straight business and we bought the car in a very short time. I would recommend UNIVERSAL NISSAN-HYUNDAI to anyone who wants to but a car. PS ask for salesman Gio SANCHEZ, you won't be sorry...Thank You UNIVERSAL More
by yafo55
Employees Worked With
