Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,241 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,241 reviews
October 03, 2019
Universal Nissan give me the best price and service for the car I was looking for .I am very happy with my new car.Good Costumer Services. the car I was looking for .I am very happy with my new car.Good Costumer Services. More
by Juan
October 01, 2019
Mr. Pablo Zapata did a marvelous job in assisting us in the purchasing our car. He knows is job wells and will recommend him or this dealership to my friend or relatives. Kudos to you Pablo👍👍👍... the purchasing our car. He knows is job wells and will recommend him or this dealership to my friend or relatives. Kudos to you Pablo👍👍👍... More
by Mluzano
Employees Worked With
Pablo Zapata
September 30, 2019
Not happy with end results Matt was great to start out, but towards the end of signing papers he turned into the TYPICAL salesman. Never have I ever bought a used car for it to Matt was great to start out, but towards the end of signing papers he turned into the TYPICAL salesman. Never have I ever bought a used car for it to be given to me with an empty tank of gas and no floor mats. He didn't show me around the dealership for future reference as when I need oil changes, etc and he even told me to call him directly to schedule appointments as the service departments is awful answering phone calls. I love my car, but Universal Hyundai is on my NO GO list. More
by korijo
Employees Worked With
Matt Sanchez
September 29, 2019
Service beyond my expectations. I came to Universal Hyundai with the thougbt of buying my leased car and i didn't want to spend aaot of $. But i wanted safety features that were on t I came to Universal Hyundai with the thougbt of buying my leased car and i didn't want to spend aaot of $. But i wanted safety features that were on the 2019 Elantra.. My sales person;Giovanni Sanchez showed me a CPO car with the features i wanted and some i did't have on my last car. I drove the car and decided this was a good choice. More
by Kdr
September 27, 2019
Fabio was great! Came for an oil change and met Fabio. He showed me the new technology in the 2020 He took me for a test drive. It was fantastic. It had all the bell Came for an oil change and met Fabio. He showed me the new technology in the 2020 He took me for a test drive. It was fantastic. It had all the bells and whistles. I was sold on the safety features! More
by Christine 1
Employees Worked With
Fabio Thiers
September 27, 2019
Great experience ! Very helpful and kind to us. Everything was explained before hand. I was able to obtain the vehicle I wanted with reasonable price. ! Very helpful and kind to us. Everything was explained before hand. I was able to obtain the vehicle I wanted with reasonable price. More
by Keyshla
Employees Worked With
John Roman
September 24, 2019
Súper Súper Happh Fabio Meatendio muy bien, muy profesionalmente el servicio, Yo lo recomendaria a cualquier peculiar, Muchas gracias por todo que el senhor Fabio haya Fabio Meatendio muy bien, muy profesionalmente el servicio, Yo lo recomendaria a cualquier peculiar, Muchas gracias por todo que el senhor Fabio haya hecho para lograr mi aprobación! Gracias también a Frankie Martinez por la ayuda de financera! More
by Ocasioperez
Employees Worked With
Fabio Thiers
September 19, 2019
Super Happy customer Fábio fez um excelente atendimento. Me explicou sobre todas as funcionalidades do carro. Me acompanhou em toda a negociação da compra! Recomendo mu Fábio fez um excelente atendimento. Me explicou sobre todas as funcionalidades do carro. Me acompanhou em toda a negociação da compra! Recomendo muito! Thank you More
by Oswaldo
Employees Worked With
Fabio Thiers
September 16, 2019
Purchase of 2019 Altima 100%. GREAT! I needed more safety features after being rear ended in January. Very satisfied with my new Altima. I have given a good review 100%. GREAT! I needed more safety features after being rear ended in January. Very satisfied with my new Altima. I have given a good review More
by Altima Purchase
Employees Worked With
Christopher Roman
September 14, 2019
Super Super Happy I felt at home. Fabio went above. Extremely professional and courteous. He walk through the process very quickly and explained everything very clearl I felt at home. Fabio went above. Extremely professional and courteous. He walk through the process very quickly and explained everything very clearly. I would recommend him to my friends and family! Thank you Fabio and Frankie Martinez! More
by Maldonadoluis1
Employees Worked With
Fabio Thiers
