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Universal Hyundai
Orlando, FL
4,241 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,241 reviews
October 23, 2019
A car $2200 plus a 25 miles dealer away I feel sad for the guy was trying to get the deal for me, Justin he is been very professional but the guys behind the scenes didnt Allow this guy to d I feel sad for the guy was trying to get the deal for me, Justin he is been very professional but the guys behind the scenes didnt Allow this guy to do business cause he can’t do anything if the guys in charge doesn’t want to negotiate, and saying in front of my face that there is not dealer in Florida without a delaer fee! I demonstrated them that I bought the same car $2300 below their last price.. I got no dealer fee and a lot of thing for free, if I would be Justin I will runaway from there!! Anyhow Tks justin More
by Csaenz
Employees Worked With
October 21, 2019
Excellent service especially Darrin Diaz because he took the time to help in every way possible. No complaints. Really happy with my purchase. Thank you for al service especially Darrin Diaz because he took the time to help in every way possible. No complaints. Really happy with my purchase. Thank you for all your hard work! More
by BLR
October 20, 2019
Excellent Everyone bead great Mario Carlos David S All the financial people,sorry I can’t find the cards with names The folks on the show room floor was Everyone bead great Mario Carlos David S All the financial people,sorry I can’t find the cards with names The folks on the show room floor was so helpful Thanks More
by Mis D
Employees Worked With
Carlos Garces, Mario Cely
October 17, 2019
Hyundai Palisade This is my 3rd car that I have purchase there and Steven always been great on all 3 sales. Carlos always has taken care of my Hyundai Santa Fe Sport m This is my 3rd car that I have purchase there and Steven always been great on all 3 sales. Carlos always has taken care of my Hyundai Santa Fe Sport maintenance. He has always been very professional More
by danny
October 17, 2019
Me alejandro Good support and very professional Good Suport for veterans I recomiendo to my veteran friends very professional I will come back for any support to purchase any vehicle to up grade Good Suport for veterans I recomiendo to my veteran friends very professional I will come back for any support to purchase any vehicle to up grade More
by Edgar Martínez
October 16, 2019
Juan Rivera in derbice. Juan Rivera goes out of his way to help the customer. I wish I can give home more than 5 star. He is a wonderful,caring,helpful young man. I am s Juan Rivera goes out of his way to help the customer. I wish I can give home more than 5 star. He is a wonderful,caring,helpful young man. I am so happy with my car because he made it better. Thank you Juan! And always pleasant with a big smile!👍 Thamy Jovine More
by Thamy
Employees Worked With
Juan Rivera
October 16, 2019
Second time buying from Universall Sales rep Carlos DeJesus was great! He knew just the right car for me and was extremely helpful, even setting up my phone and BlueLink. I would defi Sales rep Carlos DeJesus was great! He knew just the right car for me and was extremely helpful, even setting up my phone and BlueLink. I would definitely recommend Universal and Carlos to any of my friends who are car hunting! More
by Jazziegirl
Employees Worked With
October 14, 2019
Friendly and knowledgeable Salesmen! Both our Salesmen, Jonathan and Jacob, were very friendly and knowledgeable. I especially liked that they were not pushy. Jonathan took us on a test d Both our Salesmen, Jonathan and Jacob, were very friendly and knowledgeable. I especially liked that they were not pushy. Jonathan took us on a test drive and while on the ride he was very informative and answered all our questions. Afterwards he kept in contact with me and tried his best to meet my needs. Jacob made the transition quickly and easily. Ivan, the Financial Manager was a delight to deal with and very friendly as well. More
by Gaby
October 13, 2019
Excellent Shout out to one if the best salesman that help us a lot in buying our two cars in Universal nissan/hyundai.. Sam Sahmin.. thank u!!! Shout out to one if the best salesman that help us a lot in buying our two cars in Universal nissan/hyundai.. Sam Sahmin.. thank u!!! More
by Abby
Employees Worked With
sam sahmin
October 04, 2019
Mal servicio hace un año le cambie los ejes a mi Hyundai Sonata 2013 y sentí un ruido regrese y me dijeron gue había perdido la garantía en fin cobraron 800 dólares y nunca los cambiaron no recomiendo al se Sonata 2013 y sentí un ruido regrese y me dijeron gue había perdido la garantía en fin cobraron 800 dólares y nunca los cambiaron no recomiendo al servicio de Universal Hyundai More
by Milton
Employees Worked With
Melendez Luis
