Back

Universal Hyundai

Orlando, FL

4.5
4,241 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12801 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 4,241 reviews

February 12, 2020

We were welcomed as soon as we walked in the door. Luis Arevalo, our consultant, explained each step as we went. He made the process extremely easy. More

by barryw
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arevalo
Feb 14, 2020 -

Universal Hyundai responded

Thank you for sharing this great experience you had here with Luis A and Universal Hyundai, we appreciate it!

February 03, 2020

I went into to buy a specific vehicle. I worked with Keith Priestley. I asked a few questions that prompted him to show me a couple other vehicles that fit what I was looking for. I bought a car that w More

by DawnT
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
Feb 03, 2020 -

Universal Hyundai responded

Dawn , Appreciate this review and we appreciate you taking the time to share it with us. We are happy to learn that Keith made your experience with us a hassle free experience, Congratulations!

February 02, 2020

Enjoying my new car We bought a Palisade and we are enjoying it. It has all the bells and whistles one could ask for. Jose Cepeda in the finance department was the best More

by Stephen F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Mckinney
Feb 03, 2020 -

Universal Hyundai responded

Stephen, appreciate this review and Congratulations on your new Palisade!

January 31, 2020

We had a good experience Jennifer Cacciola was wonderful she is the best ,she knows the business She listened to our needs and delivered exactly was we asked for More

by Gloriagrillo56
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Universal Hyundai responded

Awesome review and thank you for sharing!

January 24, 2020

Great Service I recently brought my car in for major service repair. The attention and service i received were exceptional. My service adviser, Gregory Gilbert, is More

by procunier.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gregory
Jan 27, 2020 -

Universal Hyundai responded

Thank you for the team shout out and we are happy to learn that your experience with us went great and we appreciate the review!!

January 23, 2020

Great cars, great deals and most importantly great service!! They worked with us to get a great deal and explained everything clearly. Highly recommended dealership. More

by kvman14
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Bautista
Jan 23, 2020 -

Universal Hyundai responded

kvman we appreciate you taking the time and sharing this review with us and we are happy to learn that we made your car shopping hassle free experience!, Welcome to Universal Hyundai Family!

January 08, 2020

Sales Anthony was great. Took the time to find what we were looking for at the right price for us. We were very satisfied with the care we received More

by Lbeckpts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Jan 08, 2020 -

Universal Hyundai responded

Thank you for sharing this with us and happy to learn that you had a great visit!

January 08, 2020

Good people good service nice cars every thing was good If someone I know wants to buy a car I will take him there.the best cars More

by Hadit2004
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know more name
Jan 14, 2020 -

Universal Hyundai responded

Thank you for sharing this review with us and we appreciate you taking the time and letting us know!

January 04, 2020

This was my second car with Universal Hyundai. First Rate experience once again. A very easy place to do business. I highly recommend them to anyone in the market for a car. More

by REB
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Jan 06, 2020 -

Universal Hyundai responded

Thank you REB for sharing this with us and being a regular customer, Congrats!!

January 03, 2020

World Class An excellent service culture that you can feel the moment you meet the Universal team. Especially Pablo, Frankie and Rachel. I've purchased many car More

by ALFJAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Solano , Pablo Zapata
Jan 06, 2020 -

Universal Hyundai responded

Great to hear that our staff was of great service and made you experience with us hassle free! Thank you for sharing this review with us and see you in the future!

...
188
...