Universal Hyundai

Mr. Gillette was incredibly helpful during the purchase of a new Hyundai Venue. He helped me identify the right car for my needs and made the process as smooth as possible. of a new Hyundai Venue. He helped me identify the right car for my needs and made the process as smooth as possible. More

Attentive to customer needs. Friendly and polite staff. Dealership clean and well managed. Good service personnel. Friendly and polite staff. Dealership clean and well managed. Good service personnel. More

While the people working in this dealership are fairly friendly, and they initially try to be helpful, if you are not buying on their terms, they will make you wait and create ridiculous situations. Pl friendly, and they initially try to be helpful, if you are not buying on their terms, they will make you wait and create ridiculous situations. Please know that prepared buyers, who have done their research, and have secured financing outside the dealer (i.e., directly through your bank), are not their preferred customers. Make no mistake, they are only helpful and nice when they are making money off you. The moment you limit their ability to take advantage of you as a customer/buyer, your satisfaction is not their priority. The sales person that helped me was very knowledgeable and offered a great experience in terms of evaluating the car and as far as the test drive goes. Unfortunately, the experience of buying a car is not just about picking the car, but mostly about getting a fair price and ending up with terms that are favorable to your situation as a buyer. Therefore, the fact that the sales person tried to be helpful, does not make up for the rather negative experience after I decided to buy the car. Overall, this is an ok dealership but definitely NOT a good/great one. Would I recommend it? Absolutely NO. But if you need a car, and this place has the car that interests you, there is no way around it. Just do not be fooled. There is about a 50-50 chance you may not get the best deal possible, they will aim to take advantage of you with a smile on their faces, and they will not be helpful during the closing process. More

Everyone was friendly and explained everything clearly. They did not pressure us to buy but presented everything professionally allowing us to make our own decisions. I would strongly recommend them for They did not pressure us to buy but presented everything professionally allowing us to make our own decisions. I would strongly recommend them for your next car purchase! More

Great communication pleased with outcome. The team with above and beyond to help me get the vehicle I wanted The team with above and beyond to help me get the vehicle I wanted More

Thank you so much, Giovannie, for your knowledge and assistance while we were making our decision to purchase our wonderful Genesis G70. We were really impressed by how professional and helpful Giovanni assistance while we were making our decision to purchase our wonderful Genesis G70. We were really impressed by how professional and helpful Giovannie was. He wasn’t pushy and he answered all our questions. He was very knowledgeable of the Genesis vehicles, and his first-hand knowledge of the G70 helped us make a decision and finalize our purchase. We were also impressed with all the sales personnel at Universal Genesis that helped us obtain our new vehicle, especially the assistance with financing and the discounts we qualified for. We got a great deal on our G70, and we will definitely recommend to our friends to go see Giovannie at Universal Genesis! More

Todo muy excelente el trato las instalaciones todo excelente lo único que desearía próximamente que el proceso no fuera muy demorado y de resto bien muy contento excelente lo único que desearía próximamente que el proceso no fuera muy demorado y de resto bien muy contento More

Fue una experiencia muy buena y nos atendieron súper bien, muy increíble quedé súper satisfecha. bien, muy increíble quedé súper satisfecha. More

The service is not very efficient when it comes to repairs, the Santa Fe 2022 trucks have problems with the injectors, I have already taken mine 3 times for the same thing and even though they were th repairs, the Santa Fe 2022 trucks have problems with the injectors, I have already taken mine 3 times for the same thing and even though they were the ones who changed the part the last time I they made them pay for the repair; because it was out of warranty but taking into account that it was replaced for the second time which means that those spare parts are no longer useful. The service is bad More

Excelente servicio estoy muy contenta y muy agradecida, el vendedor es muy bueno en un futuro consideramos comprar otro vehículo el vendedor es muy bueno en un futuro consideramos comprar otro vehículo More