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Universal Hyundai

Orlando, FL

4.5
4,171 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,171 reviews

November 13, 2024

I love the service and the car it’s great mmmm n. H. High. High. Get hh More

by JERNINGANAR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
November 12, 2024

Miguel was extremely helpful and communicated effectively. He made the process easy by breaking things down and explaining each step. He is definitely a hard worker and is passionate about his jo More

by Kyah
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The dealership was very progressional and quickly produced an excellent vehicle at an excellent price. More

by Ledorsson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Mark Renert
November 11, 2024

Just awful experience. They sold me a car with 30,000 miles on it that broke down 4 times in 2 weeks, twice leaving me stranded on interstate 4. Their response was to sell More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Nero
November 10, 2024

Honest,fast and easy to purchase. it was a great experience. i would definitely recommend More

by THILLETK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2024

Friendly staff and good customer service. Good selection of vehicles. Need more communication between staff More

by LAURENF102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prosper
Nov 11, 2024 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2024

Carlos is what makes me comeback to this dealership, thanks carlos for the help renewing once again our lease More

by JCUG1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kristan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 08, 2024

Eddie and Juan were awesome. Eddie ask questions to get us into the truck we were looking for. It did take a few trips, but they found exactly what we were looking for. More

by Sgtbusmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie in Sales and Juan finance
Nov 11, 2024 -

Universal Hyundai responded

We are so glad that Eddie and Juan had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 07, 2024

The dealership is awesome especially Alexandra she explained every detail and carried out all the best care in providing the vehicle we asked for from color to price. She is helpful and caring and mad More

by LSP626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhoda was my fav no longer there
Nov 08, 2024 -

Universal Hyundai responded

We are very happy to hear Alexandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 06, 2024

Very kind people not out to screw people over like most dealerships! Amazing customer service. Derek Davis made all the difference! Thank you! More

by lily42094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Davis
Nov 08, 2024 -

Universal Hyundai responded

Lily, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Simo and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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