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Universal Hyundai
Orlando, FL
4,199 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,199 reviews
December 19, 2024
Great Service, Staff! Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mil Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mile(s) to ensure she has taken care of her customers--I throughly enjoy working with Alexandra, and her detailed follow-up to ensure the customer is truly satisfied with their vehicle purchase! I place her in the Top 1% of her Peers! Thank You Alexandra for all You Do for us!!! We prefer working with her each we visit Universal Hyundai. Alexandra, You are our Favorate Sales Person! More
by hjernigan1946
Verified Customer
December 18, 2024
Loved the Customer Service by Carlos Escobar and Alexis Ramos. Calm, no rush, no pushing to buy a car without having all of my questions answered. Ramos. Calm, no rush, no pushing to buy a car without having all of my questions answered. More
by chefsira
December 16, 2024
This dealership was very clean and nicely decorated for the holidays. The staff were all friendly and seemed to be in good moods. the holidays. The staff were all friendly and seemed to be in good moods. More
by jordanmp27
Employees Worked With
December 14, 2024
The service and the people at universal Hyundai are always great. My third car purchased there. always great. My third car purchased there. More
by mariacd2000
Employees Worked With
December 14, 2024
We had a great purchase experience with Christopher Johnson. He saw to the details of our transaction, was responsive to questions, and made us feel comfortable and appreciated as we purchased our new Johnson. He saw to the details of our transaction, was responsive to questions, and made us feel comfortable and appreciated as we purchased our new car. Universal Hyundai had a choice of vehicles for us, and had the particular car we wanted. Universal made it easy to strike a deal from a distance. In contrast, dealers in our hometown area (Jacksonville) were difficult to deal with, clearly didn’t want to do business over the phone and had limited inventory. We strongly recommend Christopher Johnson and Universal Hyundai. More
by rickblasi
December 14, 2024
Dynamic energetic customer service personifies the quality training and supervision all auto dealerships should have. We appreciate your support. This is the sixth car I buy at this dealership. quality training and supervision all auto dealerships should have. We appreciate your support. This is the sixth car I buy at this dealership. More
by Edwin R Marrero, COL, USA, Ret
December 11, 2024
Universal Hyundai help me get the car I wanted. .2016 Hyundai Genesis.loving my car..Mohammed help me alot..very professional and friendly thanks for your help .2016 Hyundai Genesis.loving my car..Mohammed help me alot..very professional and friendly thanks for your help More
by BIGRONNIE2338
Employees Worked With
December 07, 2024
I was not given a fair amount for my trade in. It had 60000 miles and a warranty. I will owe more on my used vehicle than it is worth for at least 2 more years. I was pressured to purchase t It had 60000 miles and a warranty. I will owe more on my used vehicle than it is worth for at least 2 more years. I was pressured to purchase that day only even though I offered a deposit to hold. More
by WOODWARD222
