United BMW
Alpharetta, GA
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Carol Craig & Julie Anaya I brought my vehicle in for the first real service after I bought it about an year ago. Carol was nice and professional as usual. She kept me update I brought my vehicle in for the first real service after I bought it about an year ago. Carol was nice and professional as usual. She kept me updated on the status of the car. Julie at the service desk was very nice, she helped me get a BMW loaner instead of a rental car (they were out of BMW loaners). Julie definitely went above and beyond and I really appreciate her efforts. My only slight issue was the fact that why was a loaner not reserved for me? I made a reservation and they knew I needed a car. At the price level of my vehicle I expect a little extra attention. I am always guaranteed to get a MB loaner with my AMG, and I had the same with Porsche. I understand using a rental car for a $40k Bmw but not at the top of the line. Maybe the service manager can review their policy on the few clients that purchased top of the line BMW vehicles. At that level your clients are cross shopping Maserati, AMGs, Porches, and AMs, its a different level ball game I would think. Carol and Julie are great however, and I will continue to go back because of them. More
Great Service and Value I had used United BMW several years ago for my 325. With a new baby on the was I traded in G35 and purchased a CPO X5 for my family from Brent Calver I had used United BMW several years ago for my 325. With a new baby on the was I traded in G35 and purchased a CPO X5 for my family from Brent Calvert. Great experience!!!! His enthusiasm and hard work resulted in us being extremely satisfied with our new vehicle and the deal he helped forge. I did alot of research over a 3 week period while making my decision. I feel I got the best trade in value on my old car and the best price possible on the new one. I feel Brent went above and beyond by his follow up after the sale and helping several weeks after the sale was complete. I would recommend Brent Calvert and United BMW to any family or friends looking to purchase a car. Extremely satisfied!!!! Thanks Brent!!!! More
Best pre-owned purchase ever! I'd give Brent Calvert & United BMW more then 5 stars if I could! Extremely satisfied on all accounts! I can only echo the great experiences others h I'd give Brent Calvert & United BMW more then 5 stars if I could! Extremely satisfied on all accounts! I can only echo the great experiences others have had dealing with Brent! I emailed a lot of other dealers in the search for my dream car & none came close to the level of service provided. From responding to emails/calls, to the excellent offer received for my trade-in & finally closing the deal, things could not have gone smoother. In fact I never even had to visit the dealer! Brent was able to meet me closer to where I live! As a long distance buyer, that was sure nice! Great follow up from the dealers support staff as well, calling to confirm appointments & also to let me know when the title was being FedEx'd, so I knew when to expect it! I would definitely recommend Brent Calvert at United BMW to anyone looking to purchase a car! Thanks again Brent!!!! More
John Mancuso Is AWESOME! Brian and I have brought 3 cars from United BMW Roswell. It was all due to the professional and outstanding customer service of John Mancuso. Brian and I have brought 3 cars from United BMW Roswell. It was all due to the professional and outstanding customer service of John Mancuso. More
Purchase of BMW 328d I had my best experience ever in purchasing a BMW through Chase Kuech of United BMW Roswell. Chase was extremely professional, very knowledgeable, and I had my best experience ever in purchasing a BMW through Chase Kuech of United BMW Roswell. Chase was extremely professional, very knowledgeable, and the experience exceeded my expectations in every way. I would highly recommend United BMW of Roswell, and especially the services from Chase. Sincerely, Steve Cashion More
Outstanding Outstanding! I have used United BMW in Roswell and Salesperson, Vinith Victor, for many purchases over the years. Vinith has always been very profes Outstanding! I have used United BMW in Roswell and Salesperson, Vinith Victor, for many purchases over the years. Vinith has always been very professional and personal in his approach to helping me find the right car. He has gone above and beyond the call to make sure that I got into a car that met my needs, my budget and was in great mechanical condition. The dealership has also taken great strides in making sure that the vehicles have been to my liking. Even repairing small cosmetic issues that seemed to trouble me prior to purchase, as I have purchased used cars from them to date. In addition their finance department has repeatedly beat any other rates that I have been able to find. I highly recommend United BMW of Roswell and Vinith Victor to help you find the right vehicle to meet your needs. Tim Newby More
listening skills I was in the market for a used luxury car and stopped by Roswell BMW. Eric Palmer helped me. First we drove the car my husband wanted me to have. E I was in the market for a used luxury car and stopped by Roswell BMW. Eric Palmer helped me. First we drove the car my husband wanted me to have. Eric listened to me and how I drive, he suggested I try a different model. It was just the right fit. :-) The whole process was seamless, efficient, and pleasant. I am excited to recommend Eric and United BMW to everyone. More
Excellent experience I've never been to a dealership that made such an effort to get me what I was looking for at a price that worked for me. I expected excellent customer I've never been to a dealership that made such an effort to get me what I was looking for at a price that worked for me. I expected excellent customer service at a BMW dealership, but was surprised by thoughtful and friendly everyone was. I got a much better deal than I anticipated for a great machine. Overall, I couldn't be happier with the experience. More
Great service and attention Got the car I wanted at a reasonable price. Paige was very competent and was a huge help getting the deal done. Love my car!! Got the car I wanted at a reasonable price. Paige was very competent and was a huge help getting the deal done. Love my car!! More
Wonderful I had an incredible experience at United, worked with Jim Tompkins and he was great. Love my new 2 series!! I will definitely be a return customer and I had an incredible experience at United, worked with Jim Tompkins and he was great. Love my new 2 series!! I will definitely be a return customer and send all my friends there. More