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United BMW

Alpharetta, GA

4.7
900 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 900 reviews

June 06, 2021

Outstanding serviceJose Could simply not true enough to Outstanding service Jose Could simply not true enough to make the experience easier. He was very efficient and applied no pressure at all I will re More

by Maloon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, the finance man, Jose Martinez
Jun 09, 2021 -

United BMW responded

Maloon, thank you for taking the time to write a positive review! We're glad to hear Jose went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to assisting you for years to come at United BMW.

June 05, 2021

I will only deal with Nelson Gonzalez. He is the best salesperson . I highly recommend him working with you at this dealership. They all need to be like him. More

by Michellebryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
Jun 06, 2021 -

United BMW responded

Hi Michelle, Thank you for your positive review. We are pleased to hear about your experience with Nelson and we thank you for your kind words. We appreciate your recommendation and at United BMW we look forward to working with you again.

Jun 07, 2021 -

Michellebryant responded

I will definitely be back for all my future purchases!

June 04, 2021

Charles was absolutely tremendous. Truly wonderful. The BMW Genius person was awesome as well. It was really a great experience from top to bottom. Thanks. More

by Jim.parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Jean-Charles
Jun 05, 2021 -

United BMW responded

Hi Jim, Your feedback is important to us. We are delighted that Charles was tremendous in assisting you. Enjoy your purchase and at United BMW we look forward to working with you again.

June 04, 2021

Top notch service. My service advisor (Carol Craig) is always proactive with updates and overall communications. And the barista / snack lady in the waiting area epitomizes friendly service as well. More

by Steve K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig
Jun 05, 2021 -

United BMW responded

We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 03, 2021

Top Tier service!!! Was referred to work with Dennis and from the time I walked in then left he provided a phenomenal service from him and the overall staff at the dealership. More

by a.dew0528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Souffront
Jun 05, 2021 -

United BMW responded

Thank you for taking the time to leave a review for us at United BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2021

Very friendly, informative customer service. The vehicle selection was great as well as the sale prices. The salesman, Joshua helped to make the experience smooth & I would recommend him to others. More

by Kimberly1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bridges, Joshua Sinsley
Jun 05, 2021 -

United BMW responded

Thank you for your wonderful review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 01, 2021

My experience purchasing my X5 with Michael Drew at United BMW was first class. Michael made my experience seamless and worked with me until I found the car that was perfect for me. In fact, I loved More

by Kelly Mastropasqua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
Jun 01, 2021 -

United BMW responded

Kelly, thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Department and to know that Michael was extra helpful. We value your business at United BMW, and we hope that you enjoy your X5!

June 01, 2021

We just had the most pleasant and painless car buying experience from United BMW and more specifically, Michael Drew. He listened to what I was looking and found the perfect car for me. You can tell he l More

by kimsherrill77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
Jun 02, 2021 -

United BMW responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Michael is an awesome member of our team and it is great to learn how he goes above and beyond for his customers. Enjoy your new car and we look forward to taking care of your future vehicle needs!

May 26, 2021

Excellent sales and service team. Everything they do shows product knowledge and that they value and respect their customers. I have been a client since this location opened about 20 years ago having bo More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Coker, Gianni Fermin
May 26, 2021 -

United BMW responded

Paul, we appreciate your input. Glad to learn that you are consistently impressed with the way we do things here at United BMW. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 21, 2021

Our car buying experience with United BMW was excellent. We worked with Che Hall and he was great - fair, honest and very patient. We are very happy with our new BMW! More

by AllenD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Hall
May 22, 2021 -

United BMW responded

Thank you for the wonderful review, Allen! We are glad to learn that Che's superb service earned your compliments and we will be sure to share them with him. Congratulations on your purchase; United BMW welcomes you back at any time.

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