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United BMW

Alpharetta, GA

4.7
900 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 900 reviews

June 26, 2021

They were responsive to my needs and didn't try to sell me something else. The salesperson, mamager and finance person were easy to deal with and made car buying a pleasant experience. More

by CindyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matas, Victor Sousa
Jun 27, 2021 -

United BMW responded

Congratulations on your vehicle, Cindy. We're happy to see you enjoyed your time with us at United BMW.

June 24, 2021

The employee who ran the snack bar on the Saturday I took my car in for an oil change, is you best sales person… More

by Jeffroth157
Recommend Dealer
Yes
Employees Worked With
Che Hall
Jun 25, 2021 -

United BMW responded

Thank you! We appreciate your feedback! We strive for a high level of customer satisfaction in all aspects of our dealership here at United BMW.

June 23, 2021

Mario in the Service Dept is awesome! Always is very helpful when I bring my car in for service. Thank you Mario for doing an excellent job! More

by Christineg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Manfre
Jun 24, 2021 -

United BMW responded

Hi there, Thank you for your positive review. We are thrilled you had a great and helpful experience with us here at United BMW. We are looking forward to your next visit with us for any future automotive needs.

June 23, 2021

My husband and I had a wonderful experience while buying our 5 series. Mark was awesome he’s very knowledgeable about the vehicle and made the buying process very easy. Thanks United BMW, we will purchase o More

by TamikoJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
Jun 24, 2021 -

United BMW responded

Thank you for the 5-stars. United BMW appreciates your business. We are glad your experience with our team was wonderful. We look forward to future visits. Safe travels.

June 16, 2021

Amazing dealership. Patrick is sales is the best. Mario in service is an amazing advisor! I would recommend this dealership to anyone and everyone to shop and service their vehicle More

by Mmanfre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farand Espillat, Kahlil Stevenson, Chris Liu, Gianni Fermin
Jun 18, 2021 -

United BMW responded

Thank you for the wonderful review! We are delighted to know that you've had great experiences with both our Sales and Service Teams. Please let us know if we can be of any further assistance to you.

June 13, 2021

Great service experience from scheduling, being greeted and waiting in their roomy comfortable waiting room and timely delivery. Every interaction with United BMW since 2016 from sales, parts and servi More

by Ken F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Atchison, Kennedy Adams
Jun 15, 2021 -

United BMW responded

Thank you for the outstanding review, Ken! We are thrilled to learn that you are consistently treated to exceptional service when you visit United BMW! We appreciate your feedback and your business.

June 13, 2021

Salesman Nate Fritz was great, sales manager Dimitri was a lot of fun and great to work with. Gianni the finance manager was excellent, helpful and just a great guy. General Manager Victor Sousa was involve More

by Timothykdoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Fritz, Dimitri Gossieaux, Mark Thompson, Gianni Fermin, Victor Sousa
Jun 21, 2021 -

United BMW responded

Thank you for the 5-stars, Timothy. We are glad our team at United BMW gave you an excellent and helpful customer experience! We look forward to future visits. Safe travels.

June 08, 2021

Prompt, very polite, and proactive service to maintain my X5 in great condition. Carol explained what was needed, ordered part under warranty and thanked me for visit More

by Las
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol in Service
Jun 09, 2021 -

United BMW responded

Hi Las, Thank you for sharing the details of your recent visit. It is wonderful to know that you encountered a prompt and proactive service from our team. We are pleased that Carol was able to keep you appraised of the situation. Thank you for choosing United BMW and we look forward to working with you again.

June 08, 2021

Excellent customer service from the best Service Advisor (Alex). He was very knowledgeable and went over and beyond to resolve issues with my Insurance Company More

by ljcole2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Alfaro
Jun 11, 2021 -

United BMW responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled that Alex was knowledgeable and went over and beyond to assist you. Thank you for choosing United BMW and we look forward to working with you in the future.

June 06, 2021

Everything was right on schedule. The personnel were polite and helpful. I could not have asked for anything more. My next schedule maintenance will definitely be at this BMW Service. Thanks to you all! More

by Fjlanceley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Coker
Jun 09, 2021 -

United BMW responded

Thank you for the wonderful feedback! We are delighted to know that you had a good experience with our Service Department at United BMW, and we hope that you will continue to visit us!

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