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United BMW

Alpharetta, GA

4.7
900 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 900 reviews

July 22, 2021

Best experience of my life when buying a car. I have been telling all of my friends to buy their BMW from United. I actually had fun buying a car. I can't say enough positive things about working with Ashton More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Howell
Jul 23, 2021 -

United BMW responded

Hi there, Thank you for sharing the details of your best vehicle buying experience. Your satisfaction means everything to us, so we are thrilled that you had an enjoyable time. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing United BMW and we look forward to your next visit.

July 21, 2021

They are good folks and are always very courteous. They listen to me and unless something unforeseen happens have my car ready when they say they will. More

by pattonjw
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bryanna Sanders
Jul 21, 2021 -

United BMW responded

Hi there, We appreciate your kind words. It is wonderful to hear that our team are always courteous and attentive to your needs. Thank you for choosing United BMW and we hope to continue to assist with all of your future automotive needs.

July 21, 2021

Customer service was excellent. Mr. Charles-Jean Charles was thorough in helping us with the purchase. His professionalism will indeed cause us to visit again. More

by Ernestine4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Jean-Charles, Gianni Fermin
Jul 22, 2021 -

United BMW responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving United BMW!

July 18, 2021

I got service for Check engine light and got it fixed under warranty. . Needed Oil change for my Diesel x5. Matched competitor price but refused to match for Brake fluid flush. When i picked up car and More

by Kuni BMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario - service advisor
Jul 18, 2021 -

United BMW responded

We are so glad that we had the opportunity to work with you! We look forward to continuing to serve you in the future!

July 17, 2021

I recently traded in BMW and am very happy with my overall experience at United BMW. The staff is always very friendly, professional, and efficient. More

by Tania M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio and Allan, Kim Cain, Jean Maurilus
Jul 17, 2021 -

United BMW responded

Glad everything went well! We strive to provide an experience like yours to all our customers. We look forward to working with you in the future.

July 13, 2021

Loyd was service rep and he was both courteous and through from the get go. My car was completed and returned sooner than promised. When I asked about a certain issue he expressed concern and suggeste More

by adelbert7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Adams
Jul 13, 2021 -

United BMW responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Team at United BMW, and we hope that you will continue to choose us in the future!

July 13, 2021

Everyone was friendly and welcoming. Kennedy is a great salesman. He showed me some tech details about my X4. He also offered to set up an appointment with a tech specialist for me. Kim was also great at e More

by Yolanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Kennedy Adams
Jul 14, 2021 -

United BMW responded

Hi Yolanda, Thank you for your positive review. We are pleased you had a professional, informative and accommodating sales experience with our team here at United BMW. We hope you enjoy your new BMW X4 and we are looking forward to your next visit with us for any future automotive needs.

July 12, 2021

I have taken my M3, 135i, X5 over to United for years. Great service, always done right, carefully listens to customer requests (don't wash my car) and very timely. My advisor is John Valencia, thanks Joh More

by SPEEDI150
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Valencia
Jul 12, 2021 -

United BMW responded

Thank you for the wonderful review and rating! We are delighted to know that you have had good experiences with our Service Department at United BMW, and we hope that you will continue to visit us!

July 10, 2021

Every individual I came in contact with was respectful, knowledgeable of all subject matter questioned, turnaround time was within promised time frame, and each individual was quick when retrieving items f More

by Gatorfan32608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd
Jul 10, 2021 -

United BMW responded

Hello, and thank you for taking the time to let us know that you were pleased with the service received here at United BMW. We understand how important your schedule is to you, and that's why it's our top aim to get you in and out within a timely manner. Please let us know how else we can assist you.

July 10, 2021

We had an overall terrible experience buying this car. My family has bought multiple cars from the dealership and I felt that my bf and I were treated differently from the very beginning because we were buyi More

by stamostzimourtas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Gianni , Mark Thompson, Gianni Fermin
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