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United BMW

Alpharetta, GA

4.7
875 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 875 reviews

July 28, 2021

Conrad Bandoo was wonderful to work with! He was patient, kind and professional. He has excellent knowledge of the BMW products. I highly recommend him, as he was recommended to me from another happy custome More

by StacieL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Jul 29, 2021 -

United BMW responded

Stacie, thank you for the positive feedback! We are delighted to know that you had a good experience with us at United BMW, and if you need anything else please let us know!

July 28, 2021

Excellent service done in a timely manner. My service advisor Eric Young knew what he was doing and was a true bmw enthusiast. Great coffee and snacks too. More

by Michael.heimlax18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric young , Sean Weaver, Victor Sousa
Jul 29, 2021 -

United BMW responded

We are pleased to learn that we delivered a great service experience for you. We do hope we can be of assistance in the future. Take care!

July 27, 2021

Service Department was prompt and accurate with service, estimates, and loaner program. Sales team began slow but finished very strong recovering to make for an overall positive experience. For this reason More

by jplumback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kahlil Stevenson
Jul 28, 2021 -

United BMW responded

Thank you for the excellent review! We are happy to learn that the United BMW Service Department went the extra mile to ensure your satisfaction. If there is anything else we can do for you, don't hesitate to let us know.

July 23, 2021

This was the first car buying experience in more than 30 years that I actually enjoyed. It was first class from spending time with the salesperson Conrad who made sure he showed us multiple options in our p More

by Paula Yates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Jul 23, 2021 -

United BMW responded

Thank you for the excellent review, Paula! We are so happy to learn that United BMW was able to provide you with a superior car-buying experience! Congratulations on your purchase; you are welcome back at any time.

July 22, 2021

First class. Clar k sa great. All staff accomidating And friendly. I cannot type on this pphone, but will always do business with this BMW dealer. More

by Fgrobertson6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at coffee and snacks, very friendly, and connect with me beyond casual conversation, which I enjoyed and appreciated. She even found me in front of the TV when her shift ended. I hope she is appreciated by the owner., Kam Clarke
Jul 22, 2021 -

Fgrobertson6 responded

I.m not joinimf any rhinf . I would likw UBMW eo r Get my positive rwvew.

July 22, 2021

Best experience of my life when buying a car. I have been telling all of my friends to buy their BMW from United. I actually had fun buying a car. I can't say enough positive things about working with Ashton More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Howell
Jul 23, 2021 -

United BMW responded

Hi there, Thank you for sharing the details of your best vehicle buying experience. Your satisfaction means everything to us, so we are thrilled that you had an enjoyable time. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing United BMW and we look forward to your next visit.

July 21, 2021

They are good folks and are always very courteous. They listen to me and unless something unforeseen happens have my car ready when they say they will. More

by pattonjw
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bryanna Sanders
Jul 21, 2021 -

United BMW responded

Hi there, We appreciate your kind words. It is wonderful to hear that our team are always courteous and attentive to your needs. Thank you for choosing United BMW and we hope to continue to assist with all of your future automotive needs.

July 21, 2021

Customer service was excellent. Mr. Charles-Jean Charles was thorough in helping us with the purchase. His professionalism will indeed cause us to visit again. More

by Ernestine4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Jean-Charles, Gianni Fermin
Jul 22, 2021 -

United BMW responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving United BMW!

July 18, 2021

I got service for Check engine light and got it fixed under warranty. . Needed Oil change for my Diesel x5. Matched competitor price but refused to match for Brake fluid flush. When i picked up car and More

by Kuni BMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario - service advisor
Jul 18, 2021 -

United BMW responded

We are so glad that we had the opportunity to work with you! We look forward to continuing to serve you in the future!

July 17, 2021

I recently traded in BMW and am very happy with my overall experience at United BMW. The staff is always very friendly, professional, and efficient. More

by Tania M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio and Allan, Kim Cain, Jean Maurilus
Jul 17, 2021 -

United BMW responded

Glad everything went well! We strive to provide an experience like yours to all our customers. We look forward to working with you in the future.

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