United BMW
Alpharetta, GA
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This visit was the second time I have had my BMW serviced at this location. This visit is what you would expect from a BMW dealership. Very knowledgeable and informative on everything. I had several question at this location. This visit is what you would expect from a BMW dealership. Very knowledgeable and informative on everything. I had several questions about some services that was recommended for my car and some for things I wanted checked. Rian had the answers for me and when they did not have the correct pads they went to another location and finished the job in a pretty good time considering running into that problem. Rian did come out and immediately offer me a loaner car to do as I wanted but I opted to wait. More
Horrible customer service. Won’t hold a car for you even with approval from your credit union. Try to force you into their finance office and bully you into buying their after market stuff like paint protec with approval from your credit union. Try to force you into their finance office and bully you into buying their after market stuff like paint protectant. Which is all a scam. Will NEVER go back to this dealership or recommend this dealership to anyone I know which I know a lot of people. It’s a sleezy place. More
Our sales agent, Mitch Allen, followed up on my online inquiry, was super laid back when we met in person, allowed us the time to test drive a couple different cars and make a comfortable decision. So gl inquiry, was super laid back when we met in person, allowed us the time to test drive a couple different cars and make a comfortable decision. So glad he did- I drove out in the prettiest car on the lot!! More
I would highly recommend visiting the guys at United BMW, especially Howard Wasserman, for your next car purchase. From the excellent customer service as soon as I walked through the door to the attention to especially Howard Wasserman, for your next car purchase. From the excellent customer service as soon as I walked through the door to the attention to details provided by the Finance team, made my car buying experience seamless and pleasant. Thanks everyone who played at part in me getting my dream car!! More
My experience working with Michael Drew was extraordinary! Michael went above and beyond to ensure that I got into the car of my dreams and his kindness and attention to detail is truly unpara extraordinary! Michael went above and beyond to ensure that I got into the car of my dreams and his kindness and attention to detail is truly unparalleled. Having had a terrible experience where I felt taken advantage of in my last car purchase, I was skeptical, but Michaels genuine and trust worthy approach put me at ease and I walked away feeling confident and happy that I made the right choice in working with Michael. I don’t think I will ever work with anyone besides Michael in the future as he was just that great! Highly recommend More
Very pleased with our experience and interaction. First time purchasing from United BMW and wanted to give another BMW dealership a try. Was able to order and get what we wanted.l Excellent customer servi time purchasing from United BMW and wanted to give another BMW dealership a try. Was able to order and get what we wanted.l Excellent customer service with the sake’s department. More
Prior BMW’s were purchased at Global Imports, but that dealership is a disaster since being acquired by Sonic. Your new facility is very nice and Kennedy Adams has been extremely responsive, informative, dealership is a disaster since being acquired by Sonic. Your new facility is very nice and Kennedy Adams has been extremely responsive, informative, and transparent through the entire process. More