United BMW
Alpharetta, GA
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Dont service your BMW anywhere else! I have recieved the best service over any other luxury brand dealership or other BMW service centers. Eric has done an amazing job taking care of not only my bf and I's best service over any other luxury brand dealership or other BMW service centers. Eric has done an amazing job taking care of not only my bf and I's car, but also my extended family and friends cars. Eric always goes above and beyond to make sure that you recieve the best service possible and that your "ultimate driving machine" is back to perfect. He has great follow up and a quick response time. They even have the techs send you a video from underneath the car showing what needs attention or even just that everything is within spec. The top notch service we receive is one of the reasons we will be customers for life. More
Great Service As Usual!From The Service Writer To To The Great Service As Usual! From The Service Writer To To The Techs We could not More Pleased. Great Service As Usual! From The Service Writer To To The Techs We could not More Pleased. More
Michael Drew, Michael Drew he made me so happy. Originally, I went to a different dealership. While I was working the deal on the vehicle I wanted, someone else had already closed the deal. I wen Originally, I went to a different dealership. While I was working the deal on the vehicle I wanted, someone else had already closed the deal. I went on the prowl and called United BMW to see if they had the X3 I wanted. I called the main line and spoke to a gentleman. I guess he didn’t hear what I wanted but anyways he said they didn’t have the car but they had another one way out of my price line. I said no thank you and that was that. My gut feeling was to call back a second time because the first guy I spoke to wasn’t very accommodating and I felt more could have been done. That’s when I called back and got Michael. He said they didn’t have that vehicle but a truck was coming in and that the vehicle I wanted was on the truck. He went the extra mile to research the vehicle I wanted and worked the deal seemingly end to finish. I am very happy happy and happy to say the least. I will be back when I’m in the market to purchase again from Michael. More
My sales agent, Michael Drew (United Roswell), was so friendly and helpful throughout the entire purchase of my 2020 M340i. He was very communicative and transparent from setting up test drive, to pulli friendly and helpful throughout the entire purchase of my 2020 M340i. He was very communicative and transparent from setting up test drive, to pulling the vehicle up front before I arrived, to answering any and every question or hesitation I had. Michael has even since followed up on my purchase, kept in touch, and is already helping me get a new key fob battery and new tire (found a nail in one). He is on top of it all - highly recommend him to anyone looking to buy a BMW in the area!! More