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United BMW

Alpharetta, GA

4.7
901 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 901 reviews

January 15, 2022

Haven't bought one yet but I've dealt with Conrad Bandoo in sales and I intend to buy one from him if possible. My family has purchased cars here and have had good experiences & I spent some time test drivi More

by evshel1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Jan 15, 2022 -

United BMW responded

Thank you for taking the time to share your feedback and we are pleased to learn our Sales Team provided you with great customer service throughout your visit. We appreciate you and we look forward to working with you when you are ready to purchase that perfect car just for you. Thank you for visiting United BMW.

January 15, 2022

Service advisors are consistently hard working and persistent in problem solving. Mario, this time, was exceptionally dedicated to my issues and his efforts on my behalf were especially beneficial and More

by periomike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In service only: Mario
Jan 16, 2022 -

United BMW responded

Hi there, Your satisfaction means everything to us, so we are pleased that our team was hard working and exceptionally dedicated to you. Thank you for choosing United BMW and know that we are always here should you need us.

January 13, 2022

Great customer service Brianna was fast efficient and Great customer service Brianna was fast efficient and extremely friendly The Uber to my workplace was so nice More

by Connyyavari
Recommend Dealer
Yes
Employees Worked With
Brianna service department
Jan 13, 2022 -

Connyyavari responded

👍🏻😊

Jan 13, 2022 -

United BMW responded

The 5-stars and kind words are greatly appreciated, Conny! We look forward to seeing you back at United BMW. Take care.

January 13, 2022

Courteous, take care of all concerns, give loaner cars, competitive prices. Worth the time and money to use them for my service More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Manfre
Jan 13, 2022 -

United BMW responded

Hi- It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

January 10, 2022

Like the text videos on what they’ve done to your car. Keeps you in the loop. More

by Trish4843
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee, Kennedy Adams
Jan 12, 2022 -

United BMW responded

Hi, thank you for taking the time to leave a review for us at United BMW. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2022

Aiden and Che were great. BMW manufactured our custom order in a better than expected time and to top quality standards. More

by Sfoda331
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che and Aiden both 5 s
Jan 12, 2022 -

United BMW responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you and we look forward to working with you again at United BMW

January 09, 2022

This was my first visit to service my new BMW sports coupe. Mario was friendly, efficient, and knowledgeable. Going to service my car was easy with seamless effort. The Uber ride came quickly. All go More

by Judaguera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Manfre
Jan 09, 2022 -

United BMW responded

Thank you for your positive feedback for our team here at United BMW! We are happy to know our team provided you with a knowledgeable and efficient service experience. Please do not hesitate to contact our Service Department for any future auto-related assistance.

January 09, 2022

Working with Anel was great. A true professional who knows his job and expertly delivers the customer service I’ve come to expect from BMW. That’s why I’m a BMW fan for Life! Thanks United BMW! More

by chad_blansett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anel
Jan 09, 2022 -

United BMW responded

Hi, Chad! United BMW thanks you for the 5-stars and feedback. The team is glad your experience was great. We look forward to more professional visits. Safe travels.

January 07, 2022

Easy to schedule my appointment! Professional service! Safe environment! My wait time was as promised! More

by Ms. Kathy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee and Service Dept.
Jan 07, 2022 -

United BMW responded

Thank you for choosing United BMW. We are happy to know that you had a pleasant appointment and enjoyed your overall visit. Let us know if there is anything else we can help you with. We hope to work with you again in the future.

January 06, 2022

Waited 4 hours for a coolant leak repair on site. Vent line repair shouldn’t take 4 hours to repair. Also waited 20 mins for valet to bring me my car after repairs. $700 for a simple repair is excessive i More

by Sahmady93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repairs - Mario Manfre
Jan 06, 2022 -

United BMW responded

United BMW appreciates the positive star rating and feedback. We look forward to earning that final star during your next service visit. Take care!

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