United BMW

I had the pleasure of purchasing a car from United BMW. My Sales Associate/Client Advisor was Charles Evans. He was very professional, helpful, and explained everything patiently. The finance manager was a My Sales Associate/Client Advisor was Charles Evans. He was very professional, helpful, and explained everything patiently. The finance manager was also very nice to work with. I would definitely go back to United BMW if I have to purchase another BMW. More

The sales rep was the best I have worked with when buying a car. He was professional and very responsive. We got the desk done in 1 day. The finance team was also great. a car. He was professional and very responsive. We got the desk done in 1 day. The finance team was also great. More

Top notch customer service! They respected our time and got us in and out of there! got us in and out of there! More

The service department is one of the best in the industry. The service provided is outstanding and impressive - from the initial reception to the interactions with the service advisor, are all amaz industry. The service provided is outstanding and impressive - from the initial reception to the interactions with the service advisor, are all amazing! I was kept informed about the status of my car at all time. In addition, my calls to the service advisor were returned in a timely manner. More

Brian was very responsive to my many requests and helped me get the car and options I wanted, calling me as soon as a car came in that I might like. Very personable and down-to Earth, and not pushy. Overall me get the car and options I wanted, calling me as soon as a car came in that I might like. Very personable and down-to Earth, and not pushy. Overall very good experience with Brian. If it weren't for him, I would have bought at a different dealer I think. I was a little dismayed at the financing option and that the approval letter from my bank wasn't good enough - wanted the check in hand. This meant me obtaining BMW finance at a percentage point higher or wait a couple of days on getting the car. However, the car was just what I wanted. It could have been a little cleaner at delivery, but c'est la vie; I had the car within 3 hours of learning it had come in. The dealership itself is large and has a good variety of vehicles to look at. Friendly people. Finance guy was a little less personable and very matter-of fact. I never felt very valued in that interaction, but he did what he needed to do. The most tedious part of buying a car is waiting for the finance guys. Always seems to be the same in every dealer (I bought 3 cars in the past year). This makes me want to buy online and the dealers really ought to sort that out. Overall, I am happy. Good dealership, good car, good sales experience. More

Great service and short wait time. Always come here instead of Gwinnett for the great work they do instead of Gwinnett for the great work they do More

Great people Gavin was great help the dealership was very nice and clean. I enjoyed my experience. nice and clean. I enjoyed my experience. More

Service advisor Nick was very detailed oriented and explained everything. He was very helpful and this dealership is amazing with the amenities too explained everything. He was very helpful and this dealership is amazing with the amenities too More

Do not waste yout time with this dealer if you are looking for an used BMW. I contacted them via email about a 2020 X3 listed for $49k, received a proposal for the car with a $53k pricing, plus $999 looking for an used BMW. I contacted them via email about a 2020 X3 listed for $49k, received a proposal for the car with a $53k pricing, plus $999 for paint protection and $799 for documentation fees. I asked to double check the price, the proposal was updated reflecting the $49k. When inquiring about the paint protection fee, was told the car has paint protection already and fee can't be removed. I checked CARFAX, it turn out the car was paint protected indeed, but before was sold the first time in 2021. I recommend doing business with other BMW dealers. More

I’m always treated well here. Everyone seems to be extra conscientious, which I appreciate. Bryanna has been great for several years. If my wait time gets silly, she gets me a loner. conscientious, which I appreciate. Bryanna has been great for several years. If my wait time gets silly, she gets me a loner. More