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United BMW

Alpharetta, GA

4.7
874 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 874 reviews

January 30, 2022

Service advisor Nick was very detailed oriented and explained everything. He was very helpful and this dealership is amazing with the amenities too More

by Velisetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 02, 2022 -

United BMW responded

Thank you for choosing United BMW. We are happy to know that our Service Team provided you with such a detail-oriented experience. Let us know if there is anything else we can help you with.

January 30, 2022

Do not waste yout time with this dealer if you are looking for an used BMW. I contacted them via email about a 2020 X3 listed for $49k, received a proposal for the car with a $53k pricing, plus $999 More

by Ed
Recommend Dealer
No
Employees Worked With
Ashton Howell, Chris Liu
Feb 02, 2022 -

United BMW responded

Ed, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your overall sales experience and the add-ons for the BMW X3. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

January 26, 2022

I’m always treated well here. Everyone seems to be extra conscientious, which I appreciate. Bryanna has been great for several years. If my wait time gets silly, she gets me a loner. More

by wpetitti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna
Feb 01, 2022 -

United BMW responded

Hello, thank you for this positive feedback about our team here at United BMW.

January 26, 2022

The service is excellent. Brianna has been taking care of my service for awhile. She always comes through. More

by hnasser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna
Feb 01, 2022 -

United BMW responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at United BMW.

January 23, 2022

The staff was extremely helpful and friendly from the appointment to final delivery after service. During these crazy times it was a very refreshing experience!! More

by barb.boyd57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Alfaro
Jan 23, 2022 -

United BMW responded

Hi there, Your satisfaction is very important to us, so we are pleased that our team was extremely helpful and friendly. Enjoy your purchase and thank you for choosing United BMW. Please don't hesitate to reach out if there is anything else we can do for you.

January 23, 2022

We took our 2019 430i ion for service. Lloyd was our service provider & our experience was first class. He was knowledgeable, courteous and efficient. More

by kengknott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd in service department
Jan 23, 2022 -

United BMW responded

We appreciate the review and five stars. Our service team will be elated to learn that your experience was nothing short of exceptional. We look forward to welcoming you back to United BMW next time.

January 21, 2022

Eric is great. Best advisor with any vehicle I have owned. Thank you greatly Eric! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric , Charles Jean-Charles
Jan 21, 2022 -

United BMW responded

Your 5-star review means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 20, 2022

Excellent new car buying experience. Hats off to Joshua Sinsley for his patience and expertise. Happy new BMW owner, for 10 years straight now. More

by dossantosmau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sinsley, Victor Sousa
Jan 20, 2022 -

United BMW responded

We are so pleased to read that you had a great car-buying experience here at United BMW. We value your business and thank you for being a loyal BMW customer.

January 20, 2022

Conrad, our salesman, was very polite and personable and knowledgeable. The car we wanted had been advertised on the internet and we had called ahead about the car. Conrad was ready to show us the car. We More

by Nancyruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Jan 20, 2022 -

United BMW responded

Nancy, thank you for taking the time to write a positive review We are glad to hear our Sales Team was able to help you find a great vehicle and was able to make your overall experience at our dealership the best. If you ever need help with your new ride, feel free to give us a call at United BMW.

Jan 20, 2022 -

Nancyruth responded

You are welcome

January 20, 2022

They are always prompt courteous and get things done they have always made all repairs without issues More

by Dc5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briannia
Jan 20, 2022 -

United BMW responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us at United BMW, and we hope that you will continue to visit us!

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