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United BMW

Alpharetta, GA

4.8
873 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 873 reviews

February 03, 2022

United BMW has a great team and keeps the car buying process as simple as possible More

by quaffs-valises-0j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Chris Liu, Victor Sousa
Feb 03, 2022 -

United BMW responded

Our Sales Team works hard to be the best for our customers here at United BMW. We thank you for sharing your great review. We value your business.

February 02, 2022

Ask for Eddie! Great service, overdelivered! Clean facility trustworthy and honest people there. Thank you More

by adamballenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Weathers, Rock Kharischarishvili
Feb 03, 2022 -

United BMW responded

Thank you for taking the time to leave us a great review, Adam! It was a pleasure to work with you, and we look forward to working with you again at United BMW.

February 01, 2022

I had the pleasure of purchasing a car from United BMW. My Sales Associate/Client Advisor was Charles Evans. He was very professional, helpful, and explained everything patiently. The finance manager was a More

by Queen She-She
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sylvester & Charles Evans
Feb 01, 2022 -

United BMW responded

Thank you for the great review and 5-star rating. We are pleased to know our Sales Team ensured you had a good purchasing experience for your new BMW. We look forward to your next visit here at United BMW.

February 01, 2022

The sales rep was the best I have worked with when buying a car. He was professional and very responsive. We got the desk done in 1 day. The finance team was also great. More

by Mike T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Schlief, Allen Bridges
Feb 01, 2022 -

United BMW responded

Hi Mike, We are happy that you found our team to be the best. Enjoy your purchase and thank you for choosing United BMW. If we can be of any further assistance then please let us know.

February 01, 2022

Top notch customer service! They respected our time and got us in and out of there! More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Kim Cain
Feb 01, 2022 -

United BMW responded

Hello Ryan, we appreciate these kind words about our team here at United BMW.

February 01, 2022

The service department is one of the best in the industry. The service provided is outstanding and impressive - from the initial reception to the interactions with the service advisor, are all amaz More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Valencia
Feb 02, 2022 -

United BMW responded

Hi there, It makes us happy that you received outstanding and impressive service from our team. Thank you for choosing United BMW and we hope to continue to assist with all of your future automotive needs.

February 01, 2022

Brian was very responsive to my many requests and helped me get the car and options I wanted, calling me as soon as a car came in that I might like. Very personable and down-to Earth, and not pushy. Overall More

by ronnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Iranian finance guy.
Feb 02, 2022 -

United BMW responded

Ronnie, Thank you for bringing this to my attention. I would like the chance to speak with you about your buying experience. If you would like to discuss this further, please email me with your preferred contact information. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

Feb 02, 2022 -

United BMW responded

Ronnie, Thank you for bringing this to my attention. I would like the chance to speak with you about your buying experience. If you would like to discuss this further, please email me with your preferred contact information. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

Feb 02, 2022 -

ronnie responded

Hello Victor, Overall minor frustrations....but ronnie2406@hotmail.com or 6192019162 Ronnie

January 31, 2022

Great service and short wait time. Always come here instead of Gwinnett for the great work they do More

by ramica92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John sison
Feb 02, 2022 -

United BMW responded

Hello, thank you so much for taking the time to review our team here at United BMW.

January 31, 2022

Great people Gavin was great help the dealership was very nice and clean. I enjoyed my experience. More

by Lthomp33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Feb 02, 2022 -

United BMW responded

We are so pleased to read that you had a great experience with us here at United BMW. We strive to go above and beyond to be the best for our customers.

January 30, 2022

Service advisor Nick was very detailed oriented and explained everything. He was very helpful and this dealership is amazing with the amenities too More

by Velisetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 02, 2022 -

United BMW responded

Thank you for choosing United BMW. We are happy to know that our Service Team provided you with such a detail-oriented experience. Let us know if there is anything else we can help you with.

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