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United BMW

Alpharetta, GA

4.7
894 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 894 reviews

March 02, 2022

Transaction was made from Buffalo, NY and went very smooth. Started the conversation on Thursday and picked up the vehicle on Saturday. More

by swedekindt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Allen Bridges, Joshua Sinsley, Michael Carvajal, Friendemic Reputation
Mar 02, 2022 -

United BMW responded

Thank you for the positive feedback. We are delighted to know our Sales Team provided you with a smooth transaction and we appreciate you doing business with United BMW.

March 02, 2022

The ultimate luxury car buying experience. I was able to complete finance application online for the vehicle I was interested in. I went into the dealership knowing my approval rate and terms. More

by xcain.business
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Adams, Gianni Fermin
Mar 03, 2022 -

United BMW responded

Hello, We are happy to hear about your ultimate luxury vehicle buying experience. Enjoy your purchase and thank you for choosing United BMW. Please let us know if we can be of any further assistance.

March 01, 2022

I had a very good experience leasing my new car at BMW United everyone was very friendly and professional. Thanks to Patrick for helping me with the process. More

by Dominik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McPherson
Mar 01, 2022 -

United BMW responded

Dominik, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving United BMW! We hope to be of service to you again!

March 01, 2022

United BMW is a first class dealership, you will not be disappointed working with John Sison in the service department, very professional. More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sison,
Mar 02, 2022 -

United BMW responded

Hi Brad- Sounds like you had a very efficient experience in our Service Department, that's exactly what we like to learn! Thank you for bringing your vehicle to us at United BMW and we look forward to servicing your car again when needed.

February 25, 2022

I had a very good experience buying my new car at United everyone was very courteous and friendly Spencer was very knowledgeable and went the extra mile to expain technical parts of the car More

by Sammy_breeden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Russell, Farand Espillat
Feb 25, 2022 -

United BMW responded

Thank you for the excellent review and five-star rating. Our team strives to provide all of our clients with professional, friendly, and knowledgeable service and we are thrilled that your experience reflects that. We appreciate your business and look forward to welcoming you back to United BMW again next time. Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

February 24, 2022

Just wanted to thank Kelsey for making our experience in leasing 2022 430i convertible. Very professional and knowledgeable. More

by seschberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
Feb 24, 2022 -

United BMW responded

Hello and congrats on your new 2022 430i convertible. We are delighted to learn our Sales Team provided you with a great experience. We value your business with United BMW and please do not hesitate to reach out to us if there is anything else we can assist you with.

February 23, 2022

I chose United BMW over my local dealer because of the quick response, friendliness, and Kennedy was so friendly and informative. More

by tldraughn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kennedy Adams
Feb 23, 2022 -

United BMW responded

Hello, We are thrilled that you found our team to be responsive, quick, and friendly. Thank you for choosing United BMW and please let us know if we can be of any further assistance.

February 22, 2022

This dealership had excellent customer services. The salesman were both professional and did an excellent job all the way through the process of selling the vehicle that I bought. More

by C.C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lyall
Feb 23, 2022 -

United BMW responded

We are so pleased to learn that our Sales Team took wonderful care of you here at United BMW. We strive to provide our customers with the best service possible. We value your business and hope you love your new vehicle.

February 21, 2022

I bought a 2018 Cayman S with 24,000 miles sight unseen 2000 miles away because I wanted yellow. I asked for the dealer service reports, which did not arrive until well after I had sent a $73,000 check. Th More

by R. H.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
P. MaC. sales
Feb 22, 2022 -

United BMW responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your purchase. Please send me an email with your preferred contact information to discuss this further. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

Feb 22, 2022 -

R. H. responded

ryhound@gmail.com

February 21, 2022

Bought a new 2022 540i here. They had exactly what I was looking for and the sales associate was extremely courteous and the whole process was very efficient. More

by JCF3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia
Feb 21, 2022 -

United BMW responded

We are so pleased to learn that you purchased a new vehicle here at United BMW. Our Sales Team always goes above and beyond to be the best for our customers. We value your business.

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