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United BMW

Alpharetta, GA

4.7
895 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 895 reviews

March 13, 2022

United BMW is simply fabulous from the sales professionals right down to the service techs, appointment schedulers, courtesy valets, etc. The finance dept is exceptional and made for an easy tra More

by dougchristoph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Gandi in Service , Joshua Sinsley, Rock Kharischarishvili
Mar 14, 2022 -

United BMW responded

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great new 2021 BMW and were able to make your overall experience at our dealership fabulous and easy. If you ever need help with your new 2021 BMW, feel free to give us a call at United BMW.

March 12, 2022

Right place right time! Well think about this, Right place to find the perfect BMW it’s right here at United BMW Of Roswell Georgia. With so many different colors and style More

by stephenabandoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Mar 13, 2022 -

United BMW responded

Hi Stephen, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great new BMW X5 and were able to make your overall experience at our dealership perfect. If you ever need help with your new BMW X5, feel free to give us a call at United BMW.

March 12, 2022

Excellent experience and a very helpful service team. They are consistently timely. I purchased my CPO BMW from this dealership years ago and remain a service customer. More

by Kevin
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee
Mar 12, 2022 -

United BMW responded

Kevin, we thank you for sharing your wonderful review for our Service Team here at United BMW. We appreciate you being a loyal customer. We truly value your business.

March 12, 2022

The whole staff was Extremely professional and courteous! I highly recommend them for your future car buying experiences! More

by KHLCD05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carvajal, Devon Patterson, Sean Weaver
Mar 13, 2022 -

United BMW responded

We thank you for sharing your great review for our Sales Team here at United BMW. We strive to provide our customers with the best service possible. We value your business.

March 08, 2022

Very profess team that focused on everyone. Clean environment to wait and I felt proper attention was paid to me car. More

by Jhchmura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Walsh
Mar 08, 2022 -

United BMW responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at United BMW!

March 08, 2022

Everybody is very professional and always helpful. John Valencia is the best. The location is very convenient. More

by noellepickens1952
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Wasserman
Mar 08, 2022 -

United BMW responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at United BMW.

March 07, 2022

Horrible experience! Made an appointment for recall work for 10am. They indicated all parts were in stock and I was assured my car would be completed in 2-3 hours. Call t More

by Nikk1000
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
Mar 08, 2022 -

United BMW responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent service experience. Could you please email me your preferred contact information? I appreciate your time! Bryan White Service Manager United BMW bwhite@penskeautomotive.com

Mar 08, 2022 -

United BMW responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent service experience. Could you please email me your preferred contact information? I appreciate your time! Bryan White Service Manager United BMW bwhite@penskeautomotive.com

Mar 15, 2022 -

Nikk1000 responded

I emailed Bryan the day he sent this with my phone number. No response still a week later. Exactly how the advisor treated me as well so no surprise.

March 06, 2022

Great experience overall. First class operation. I would recommend this dealership and sales team to anyone interested in purchasing a BMW. More

by Kathryn Johnson
Recommend Dealer
Yes
Employees Worked With
Ms. Johnston and Gavin Phillip’s
Mar 06, 2022 -

United BMW responded

Kathryn, we thank you for sharing your great review for our team here at United BMW. We strive to provide our customers with the best service possible. We value your business.

March 06, 2022

United found lots of expensive repairs to make. They were good about providing lots of data to show what was wrong and how to fix it. Thanks for keeping my BMW tight and my wallet light! More

by CsM235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 07, 2022 -

United BMW responded

Hi there, We are pleased that our Service Department provided you with an informative experience. Thank you for choosing United BMW and please know that we are always here for you.

March 05, 2022

Charles Evans was my salesman and everything went smooth and quick. I bought out of state and both Charles and Mitchell were amazing and also easy to contact for questions which is very rare for a car deal More

by dhoffm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Evans
Mar 06, 2022 -

United BMW responded

Thank you so much for sharing your positive feedback about us here at United BMW. Our Sales Team at United BMW always strives to provide knowledgeable and professional service and support to assist with the car-buying process. Please don't hesitate to reach out if there's anything additional United BMW can assist with.

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