United BMW
Alpharetta, GA
Filter Reviews by Keyword
By Type
Showing 872 reviews
Horrible experience! Made an appointment for recall work for 10am. They indicated all parts were in stock and I was assured my car would be completed in 2-3 hours. Call t Made an appointment for recall work for 10am. They indicated all parts were in stock and I was assured my car would be completed in 2-3 hours. Call to check on it at 4pm but service advisor had left early so another advisor would call me back. No call at 5 so I call again and insist on talking to someone. After 10 minutes I am finally connected with an advisor who indicates my car isn't done but offers a loaner car. I get there and the loaner car requires my license, credit card and insurance. Offer my license but do not have insurance info handy and I am not providing a credit card. Turns out they had not even started on my car yet after having it all day! So I drove my own car home and will try a different dealership. More
Great experience overall. First class operation. I would recommend this dealership and sales team to anyone interested in purchasing a BMW. First class operation. I would recommend this dealership and sales team to anyone interested in purchasing a BMW. More
United found lots of expensive repairs to make. They were good about providing lots of data to show what was wrong and how to fix it. Thanks for keeping my BMW tight and my wallet light! They were good about providing lots of data to show what was wrong and how to fix it. Thanks for keeping my BMW tight and my wallet light! More
Charles Evans was my salesman and everything went smooth and quick. I bought out of state and both Charles and Mitchell were amazing and also easy to contact for questions which is very rare for a car deal and quick. I bought out of state and both Charles and Mitchell were amazing and also easy to contact for questions which is very rare for a car dealerships. More
Jonah was great! And went out of his way to help me find my car and trade my car that was on the shore for some repairs. I’m very happy with the experience of buying And went out of his way to help me find my car and trade my car that was on the shore for some repairs. I’m very happy with the experience of buying a car there. More
Transaction was made from Buffalo, NY and went very smooth. Started the conversation on Thursday and picked up the vehicle on Saturday. smooth. Started the conversation on Thursday and picked up the vehicle on Saturday. More
The ultimate luxury car buying experience. I was able to complete finance application online for the vehicle I was interested in. I went into the dealership knowing my approval rate and terms. I was able to complete finance application online for the vehicle I was interested in. I went into the dealership knowing my approval rate and terms. I simply had to read drive. The staff is really helpful, the dealership is clean. I had a wonderful time experience with the salesman Kennedy and the finance manager Gianni. More