United BMW

We were very pleased with the help and advise Brain provided and his continued support. If there was an opportunity for the dealership to improve would be in the area of a comfortable delivery area. provided and his continued support. If there was an opportunity for the dealership to improve would be in the area of a comfortable delivery area. We picked up the car on Friday afternoon of 6/17/22, around 2 PM. It was 97/98 degrees and no shade or cover to get out of the sweltering heat. For a dealership that sells around 500 cars a month, a comfortable delivery area is very important. The car was for my wife so she and Brian were in the BMW Z4, and I waited inside the showroom while Brian covered the vehicle orientation. The sales and finance areas were very good. More

Excellent service and dealers I will definitely recommend BMW in Alpharetta GA to everyone looking BMW in Alpharetta GA to everyone looking More

You walk in, build a car, sign a paper, and the car shows up a month before it's due. That was awesome but then I had to scramble to get everything organized. And then Gianni shows up - all docs ready, att up a month before it's due. That was awesome but then I had to scramble to get everything organized. And then Gianni shows up - all docs ready, attentive, agreeable - and we finish up in 20 mins. United BMW is the place to be. Thanks also to Alfredo who helped me learn the ropes in 30 mins. More

The best thing about that purchase was that my car was delivered to the showroom in a perfect time that met my schedule and of course with the assistance of Garvin everything was up to my expectations! Th delivered to the showroom in a perfect time that met my schedule and of course with the assistance of Garvin everything was up to my expectations! Thank you BMW US! More

Muhammad was amazing to work with. He was very accommodating and polite as well. Amazing He was very accommodating and polite as well. Amazing More

organized, friendy, great service, Eddie was great very knowledgeable, with good advice, very helpful in designing my new X6 knowledgeable, with good advice, very helpful in designing my new X6 More

I traveled about 700 miles to purchase my car from this dealership. I was able to set up my deal completely over email in the course of a few hours with the help of my salesperson, Brian. When I asked abou dealership. I was able to set up my deal completely over email in the course of a few hours with the help of my salesperson, Brian. When I asked about the condition of the vehicle, he walked out to the lot and took more photos to send me. None of the other three dealerships I talked to did this. He even offered to pick me up from my hotel and drive me to the dealership after I flew in! Upon my arrival, everyone I interacted with maintained this level of consideration and service. All my paperwork was finished by the time I arrived, and all that was left for me to do was sign contracts and make my way back home. Thank you so much to the entire team for making this purchase so effortless and pleasant. More

This dealership had me drive 3. 5 hours to see a used car they told me was in excellent condition. I asked several times and told them to send pictures of any issues. They sent me a 5 hours to see a used car they told me was in excellent condition. I asked several times and told them to send pictures of any issues. They sent me a single image of a small scratch on the bumper. After a very long drive down to Alpharetta, the car had two cracks in the windshield, half the molding torn out of the top, nicks and scratches all over, the seats were damaged and the door handles didn't work. They then tried to sell me another used car instead (bait and switch I guess). The manager even stated in a final F.U. to me that he would just sell the car at auction rather than help with major repairs. Had to drive another 3.5 hours back home. More

Michael Drew provided exceptional customer service assisting with my service scheduling and finding a new BMW for my son assisting with my service scheduling and finding a new BMW for my son More

Awesome crew! Special thanks to Daniel, Eddie and Ivan! Looking forward to doing business in a future. Special thanks to Daniel, Eddie and Ivan! Looking forward to doing business in a future. More