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United BMW

Alpharetta, GA

Overview
Reviews
Vehicles
4.8
872 Reviews
Call Dealership (678) 832-4600
View Awards

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 872 reviews

May 20, 2022

Michael Drew was exceptional top rated sales person I could have asked for. My elderly mother was in desperate need of a car I call the dealership at 8:45 in the morning and knowing that it opened at 9 m More

by Annatmoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
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May 20, 2022 -

United BMW responded

Thank you for taking the time to share your experience. We at United BMW appreciate your business and look forward to helping with any future automotive needs.

May 21, 2022 -

Annatmoss responded

Michael Drew has to be one of the most humble and down-to-earth sales people I've ever met. We literally bought a car from him within 3 hours . He excelled in his professionalism and his knowledge of his industry.with honesty. No hard sell tactics. And actually cared that we needed a car for our elderly mother ASAP. Very rarely do you find an honest car salesman who not only cares about people but cares enough to go the extra mile. I would definitely buy my own car in the future from Michael Drew. If I could give him 10 stars on this review I would.

May 20, 2022

Great experience as always! This is our 5th BMW with United and it will not be the last! More

by Aspirelandscaping
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Hall
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May 21, 2022 -

United BMW responded

Thank you for sharing this glowing review with us! We are happy to see you consistently enjoy great service working with the United BMW team. We appreciate your repeat business and look forward to seeing you again next time.

May 13, 2022

Bryan was straight up with me and responsive. A rare combination. I am forwarding 2 of my clients to United. More

by thebestofdeals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Blout
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May 14, 2022 -

United BMW responded

Thank you for sharing your positive feedback about your experience with our team at United BMW. We are happy to have earned your recommendation. We look forward to serving you again in the future.

May 13, 2022

Sales agent, Garvin Stewart, was extremely helpful in helping me build my car and answered any questions. He was very professional and is an asset to BMW. More

by Ronjenkuczuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin Stewart, 5 stars, Gianni Fermin
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May 14, 2022 -

United BMW responded

Thank you for taking the time to leave us a five-star review. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

May 12, 2022

Highly unethical. Do not do business with this dealership. Worst experience I've ever had a a dealership More

by Davidgriffin626
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonah Schlief
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May 13, 2022 -

United BMW responded

Hello, I would like to learn more about your experience with us. We pride ourselves on the high-quality standards we maintain here at United BMW and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

May 11, 2022

Josh was outstanding, he listened to what I was looking for and responded precisely. No time wasting, but still polite, professional and thorough. He embodied what I think of in the BMW brand. Great withou More

by nbasford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sinsley
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May 12, 2022 -

United BMW responded

Thank you for the great 5-star rating and review. We are happy to learn our Sales Team ensured you had a good purchasing experience for your new vehicle. We look forward to your next visit here at United BMW.

May 10, 2022

Great service and knowledge of there products. Everyone from sale to finance managers very friendly. More

by hilroy.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Gossieaux, Charles Jean-Charles, Gianni Fermin
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May 11, 2022 -

United BMW responded

Hi, Hilroy! Thank you for the 5-stars and feedback. The team is glad your experience at United BMW was great. Please come back and see us.

May 09, 2022

I inquired about a vehicle on a Sunday morning. The sales rep, Kennedy, responded within 30 minutes by phone and email. He provided me with the information I needed to make a decision on the vehi More

by juliestoeffler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Kennedy Adams
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May 09, 2022 -

United BMW responded

Hi there, Thank you for your recommendation and we hope that you are enjoying your purchase. If we can be of any further assistance then please let us know at United BMW.

May 08, 2022

Jean our salesman & Rock in finance were very professional & helpful in every way.Excellent service More

by Jrg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Kharischarishvili, Jean Maurilus
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May 08, 2022 -

United BMW responded

Hello, It makes us happy to learn about your professional and helpful experience. Enjoy your purchase and thank you for choosing United BMW.

May 04, 2022

The car delivery was fast and easy. Very professional staff. Will buy from there again! More

by Newbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Phillips
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May 04, 2022 -

United BMW responded

Hello. Our Sales Department is delighted to see that your experience here with us at United BMW was a great one and that everything was handled very professionally, fast, and easy. We appreciate you and your positive feedback. Have a nice day.

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