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United BMW

Alpharetta, GA

4.8
872 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 872 reviews

June 25, 2022

Great car buying experience. Delivered everything as promised and they made the process pretty easy. Would recommend. More

by Antona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch and Charles Evans
Jun 27, 2022 -

United BMW responded

Hi Antona, we are glad to learn that you had a great car buying experience with our Sales Team. Thank you for sharing your review with us, and thank you for recommending United BMW.

June 23, 2022

Customer service was excellent and made our car buying experience easy from start to finish. More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate (sales) 5 stars
Jun 24, 2022 -

United BMW responded

Hello Natalie. We are glad to learn that our Sales Team provided you with excellent customer service and made the car buying experience easy for you from start to finish. We value your business at United BMW and hope to see you again soon.

June 20, 2022

Sooooo easy! Wasn’t looking to purchase on first visit but the process was so incredibly easy with no pressure. Went home with exactly what I wanted!! Refreshin More

by Teri651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sinsley
Jun 20, 2022 -

United BMW responded

Thank you so much for this great rating. United BMW is happy to hear we could find you the perfect vehicle with no stress included! Our dealership hopes to serve you again.

June 19, 2022

We were very pleased with the help and advise Brain provided and his continued support. If there was an opportunity for the dealership to improve would be in the area of a comfortable delivery area. More

by Left out
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jun 19, 2022 -

Left out responded

If there was an opportunity for the dealership to improve would be in the area of a comfortable delivery area. We picked up the car on Friday afternoon of 6/17/22, around 2 PM. It was 97/98 degrees and no shade or cover to get out of the sweltering heat. For a dealership that sells around 500 cars a month, a comfortable delivery area is very important. The car was for my wife so she and Brian were in the BMW Z4, and I waited inside the showroom while Brian covered the vehicle orientation.

June 19, 2022

Excellent service and dealers I will definitely recommend BMW in Alpharetta GA to everyone looking More

by Jacquell
Recommend Dealer
Yes
Employees Worked With
Kahlil Stevenson, Dennis Souffront
Jun 20, 2022 -

United BMW responded

Hello Jacquell. We are happy to know that you had an excellent experience with us here at United BMW. We appreciate your business.

June 18, 2022

You walk in, build a car, sign a paper, and the car shows up a month before it's due. That was awesome but then I had to scramble to get everything organized. And then Gianni shows up - all docs ready, att More

by mozach425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo L, Joshua Sinsley, Gianni Fermin
Jun 20, 2022 -

United BMW responded

Hello, United BMW is so excited to learn that your car buying experiences went smooth and beyond your expectations. We want you to know you are a valued customer and we look forward to doing business with you in the future. Also, our Sales Team wants to thank you for your review.

June 18, 2022

The best thing about that purchase was that my car was delivered to the showroom in a perfect time that met my schedule and of course with the assistance of Garvin everything was up to my expectations! Th More

by Walid Abdalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin Cecil
Jun 24, 2022 -

United BMW responded

Walid, congratulations on your new vehicle! We are so glad to have had the opportunity to work with you and meet your expectations here at United BMW. Thank you for being an amazing customer with us and we hope you will contact us if you have any future automotive needs.

June 16, 2022

Muhammad was amazing to work with. He was very accommodating and polite as well. Amazing More

by Jonesfamily2and6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain
Jun 17, 2022 -

United BMW responded

Hi, All of us are happy to see that you had such a positive purchase with our employees. We are grateful to you for submitting this magnificent recommendation about United BMW online on DealerRater. Thanks for shopping at United BMW.

June 16, 2022

organized, friendy, great service, Eddie was great very knowledgeable, with good advice, very helpful in designing my new X6 More

by cbrannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Weathers
Jun 17, 2022 -

United BMW responded

Congratulations on your new BMW X6. All of us at United BMW are pleased to read that you had such a positive experience with our Sales Team! We truly appreciate your awesome review here on DealerRater and we look forward to your next visit.

June 13, 2022

I traveled about 700 miles to purchase my car from this dealership. I was able to set up my deal completely over email in the course of a few hours with the help of my salesperson, Brian. When I asked abou More

by ahopperstad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Rock
Jun 17, 2022 -

United BMW responded

Hello, thank you so much for leaving such a wonderful review of our Service Department at United BMW. We value you very much as a customer and thank you for taking the time to share your feedback. We are so glad that we could exceed your expectations and welcome you back any time. Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

Jun 18, 2022 -

United BMW responded

Hello, thank you so much for leaving such a wonderful review of our Service Department at United BMW. We value you very much as a customer and thank you for taking the time to share your feedback. We are so glad that we could exceed your expectations and welcome you back any time. Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

Jun 18, 2022 -

United BMW responded

Hello, thank you so much for leaving such a wonderful review of our Service Department at United BMW. We value you very much as a customer and thank you for taking the time to share your feedback. We are so glad that we could exceed your expectations and welcome you back any time. Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

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