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United BMW

Alpharetta, GA

4.8
872 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 872 reviews

August 06, 2022

I purchased a 2019 BMW and was very satisfied with the sales team, financing department and the trade of my vehicle. The sales manager Brandon was very pleasant to deal with when I had questions after the More

by LaraS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Barron, Jean Maurilus
Aug 08, 2022 -

United BMW responded

We are pleased to know that you were satisfied with your interactions with our Sales and Finance Departments. We're glad you received answers to your questions and had an overall pleasant experience. Our staff at United BMW is grateful for your five-star review.

August 02, 2022

No high-pressure selling. Pat is easy to worn with: knew my wants and helped identify options. More

by SPAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McPherson, Gianni Fermin
Aug 03, 2022 -

United BMW responded

I’m happy to hear that our team provided you with excellent service here at United BMW. I’ll make sure that they receive your feedback. I’m sure it will make their day!

July 31, 2022

United bmw helped us build and own our dream bmw. Our experience with the dealership is extraordinary. And special mentions to Mark Thompson and Charles. More

by lokeshkannan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Anel, Allen Bridges, Charles Jean-Charles, Mark Thompson
Aug 03, 2022 -

United BMW responded

Thank you for the 5-star review. We're glad you had such a pleasant and successful visit with us here at United BMW. Congratulations on your dream BMW.

July 31, 2022

Professional and genuine! ! Much enjoyed working with them!! Charles and Spencer were the best!!!Thanks! More

by Dianebice1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer??, Dan Sylvester, Charles Jean-Charles
Aug 03, 2022 -

United BMW responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to providing you with any automotive assistance in the future at United BMW.

July 28, 2022

My whole experience from start to finish was A1, I could have not asked for a better! Everyone was very welcoming and friendly to me and my 6 year old daughter! Thank you to all at United BMW!! My BMW Ex More

by Slucas0510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukhamed Ismail, Kahlil Stevenson, Gianni Fermin, Friendemic Reputation
Jul 28, 2022 -

United BMW responded

Hi, Sonia. Thank you so much for the top notch review. The team is glad your experience was wonderful. Please come back and see us at United BMW. Safe travels on the road ahead.

July 28, 2022

Fantastic experience. Nate walked me through the process, made it very easy, and was a pleasure to work with. Highly recommend him and this dealership. More

by lance.herd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Fritz
Jul 28, 2022 -

United BMW responded

Hi, Lance. United BMW appreciates the 5-stars and kind words. The team is glad you had a fantastic experience. Let us know if you need anything else.

July 28, 2022

We were fully satisfied with our recent car purchase at United BMW in Roswell. Starting from Donovan’s prompt reply call to our query, to his warm welcoming at the dealership, through the test drive and th More

by davidhammad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Smith, Farand Espillat, Kim Cain
Jul 28, 2022 -

United BMW responded

We are happy to know United BMW provided you with great service and glad you are satisfied with your car purchase. Thank you for your business.

July 28, 2022

great experience buying our first BMW. Patrick was great to work with and the whole process was easy. More

by alyson ryczek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 28, 2022 -

United BMW responded

Congratulations on your purchase. We are happy to know our Sales Team provided you with an easy buying process. United BMW appreciates your business

July 26, 2022

I recently contacted United BMW by chat about fixing a door handle. I left contact information and got no reply. Few days later reached back to text chat and they said they would be in touch. NOTHING. The More

by buildernatlanta
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Jul 27, 2022 -

United BMW responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit with us here at United BMW and I would like the opportunity to discuss your experience with our customer service. Can you please send your contact information to me? I look forward to hearing from you. Bryan White Service Manager United BMW bwhite@penskeautomotive.com

July 24, 2022

Excellent customer service from our sales associate Nelson. There is a definite reason he has so many repeat customers! More

by vdowling1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
Jul 25, 2022 -

United BMW responded

Hello dear customer, our team is happy to read that you had a positive appointment with our employees. We very much appreciate your preparing this exceptional review online here for United BMW.

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