United BMW
Alpharetta, GA
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I purchased a 2019 BMW and was very satisfied with the sales team, financing department and the trade of my vehicle. The sales manager Brandon was very pleasant to deal with when I had questions after the sales team, financing department and the trade of my vehicle. The sales manager Brandon was very pleasant to deal with when I had questions after the sale the following week. Highly recommend. More
United bmw helped us build and own our dream bmw. Our experience with the dealership is extraordinary. And special mentions to Mark Thompson and Charles. Our experience with the dealership is extraordinary. And special mentions to Mark Thompson and Charles. More
My whole experience from start to finish was A1, I could have not asked for a better! Everyone was very welcoming and friendly to me and my 6 year old daughter! Thank you to all at United BMW!! My BMW Ex have not asked for a better! Everyone was very welcoming and friendly to me and my 6 year old daughter! Thank you to all at United BMW!! My BMW Expert, Mukhamed Ismail, was top notch! He was proficient, knowledgeable about my process, and demonstrated so much patience with any questions and concerns. He made my whole experience easy, quick and seamless! Gianni Fermin, my Finance Manager, was awesome! He too was very knowledgeable of products, questions and concerns I had.. made my experience with Finance very quick and painless! Again, thank you! Sonia More
Fantastic experience. Nate walked me through the process, made it very easy, and was a pleasure to work with. Highly recommend him and this dealership. Nate walked me through the process, made it very easy, and was a pleasure to work with. Highly recommend him and this dealership. More
We were fully satisfied with our recent car purchase at United BMW in Roswell. Starting from Donovan’s prompt reply call to our query, to his warm welcoming at the dealership, through the test drive and th United BMW in Roswell. Starting from Donovan’s prompt reply call to our query, to his warm welcoming at the dealership, through the test drive and then the finalization of our purchase. We appreciated his professionalism and customer-centric attention. More
I recently contacted United BMW by chat about fixing a door handle. I left contact information and got no reply. Few days later reached back to text chat and they said they would be in touch. NOTHING. The door handle. I left contact information and got no reply. Few days later reached back to text chat and they said they would be in touch. NOTHING. Then few days later I called. Left info. ( it was closing so staff leaving). No call back.. So I called back and left message with someone to call me back about my need for a quote to change out a torn driver handle. And 4 days later nothing. I am also in their system as I have had service there before. But this is absolutely horrible customer service. I even bought one of my cars there too. Won't do that again! I have a 434i but will look into Mercedes for my next car. More